A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Hockessin / Elsmere

Our Google Reviews
(302) 992-0104
4.9
(69 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

... 1st of all we would like to thank you for all your help restoring our home to as your company puts it, 'Like it Never Even Happened'.

A special thank you goes to the team of professionals you sent to our home. Fernando, Celia, Bobby and Joel, were just fantastic.  We found them to have a great work ethic, great attention to detail and very pleasant and comfortable to be in our home. When they left it was almost like saying good bye to family. They are truly a real credit to SERVPRO of Hockessin.

Thanks,

John and Diane

John & Diane
Hockessin

To Whom It May Concern:

Your company came to my home this past Saturday.  Your team provided excellent service and was very knowledgeable.  I appreciate people like you in this world.

Thank You Again...

Josh
Wilmington

.... Your company came out to our home today.  I really needed the help and your men came to my rescue.  I know it is a holiday and I appreciate your company more than you know.

Sharon
Hockessin

My supervisor wanted our in house staff to take care of the carpets that got wet from our water cooler.  I knew the water was behind the walls too.  Thank you for coming out and using your instrument (thermal camera) and finding the moisture behind the wall.  Heaven only knows what would of happened if we would of not done that.  I appreciate your detailed explanation and report that Sean supplied.

Mark
Wilmington

I am so happy that our insurance company recommended you.  Your team was professional and qualified.  They knew exactly what needed to be done....

Amber
Wilmington

Your office staff was polite and patient with our insurance company.  I was surprised at how you keep track of all the phone calls and information on our job.  I also want to thank them for sending all the pictures that were taken.  I would definitely recommend your company to anyone.

John F.
Hockessin

After my child had an accident on the sofa your young man by the name of James came out and he told me not to expect a 100% removal of the spot.  After he completed the area, it came out almost perfect.  I am so thrilled at what was accomplished.  I hope I do not need your company again but if I do, I know who to call.  James definitely did an outstanding job.

Katerina
Hockessin

SERVPRO of Hockessin/Elsmere is a wonderful company with a team of compassionate and thorough employees. I was in need of a company that could help with our burst pipe in our celling.  The team was efficient and they were able to identify another area getting ready to go that was missed as well.  They first came out in the middle of the night and an additional crew came out in the morning. I greatly applaud their communication to identify additional hazards in my home. 

Linda N
Hockessin

First of all we would like to thank you for all your help restoring our home to as your company puts it - "Like it never even happened." 

A special thank you goes to the team of professionals you sent to our home. Fernando, Celia, Bobby and Juan were just fantastic. We found them to have a great work ethic, great attention to detail, and very pleasant and comfortable to be in our home. When they left it was almost like saying goodbye to family. They are truly a real credit to SERVPRO.

J.
Wilmington

About Us

We’re not just restoration experts—we’re your neighbors. At SERVPRO, we’ve spent years helping Wilmington, DE, homeowners and business owners bounce back after fire, water, storm, and mold-related disasters. Our mission? Make the mess disappear and restore peace of mind along the way.

Rooted in Wilmington. Built on Trust.
We live here, work here, and raise our families here. So when disaster hits in Hockessin, Elsmere, or right in downtown Wilmington, we respond with the urgency and care you’d expect from a friend, not just a contractor.

With a team of highly trained professionals and access to industry-leading equipment, we’ve tackled everything from soggy basements and soot-covered ceilings to full-scale reconstruction projects. Every job is personal because every property we restore belongs to someone in our community.

  • What Sets Us Apart
    All-in-One Service – From initial cleanup to complete rebuilds, we handle it all under one roof.
  • 24/7 Emergency Response – Disasters don’t punch a time clock—and neither do we.
  • Local Focus, National Resources – We bring small-town service with the muscle of a big-name brand.
  • Certified Expertise – Our technicians are trained to the highest standards of IICRC excellence in restoration.

We’re Here When You Need Us Most
You don’t need a disaster to know who to call. Whether you’re dealing with storm damage or planning ahead for “just in case,” SERVPRO is Here to Help Wilmington residents clean, repair, and restore what matters most.

Let’s rebuild together—and make it "Like it never even happened."

Linda & Sean Mehan, Andrew Mehan Sr., Tara Brown
Linda & Sean Mehan, Andrew Mehan Sr., Tara Brown
Owners of SERVPRO of Hockessin / Elsmere

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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