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Emergency Water Extraction & Structural Drying Services

  • The #1 Choice in Cleanup and Restoration* 
  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of Dover / Middletown
Our Google Reviews
(302) 735-9940
4.4
(79 reviews)
(302) 735-9940

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

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Packout and Contents RestorationSewage DamageWater DamageStorm DamageFlood Damage

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:
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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

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What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
79 Reviews
4.4
Leave Us A Review
Fatina Swinney
about 2 months ago

I had a great experience with the SERVPRO team, Josh and Craig.The guys who worked in my home were professional, respectful, dependable, and very thorough. They communicated well throughout the process, answered my questions, and made sure I understood what was being done along the way. I especially appreciated how courteous they were and how carefully they treated my home. They made what could have been a stressful experience much easier to manage. Thank you for the excellent service and professionalism. I truly appreciate the team and would definitely recommend them!

Joan Good
about 2 months ago

Josh and Craig did a wonderful job cleaning our property which we are preparing to sell. They made every effort to leave each room in the best condition possible. Both showed a high level of commitment to customer satisfaction. I would strongly consider using their services again should the need arise. Thanks again for meeting our expectations. Joan and Lauren g.

Alyssa Marvel
about 2 months ago

Josh & David were great, they came and helped with a clean up, they arrived on site to take care of us, and they were nice and respectable and hard workers . Would recommend again!

S Andrews
3 months ago

Servpro provided cleaning and restoration services to my lower level due to a water loss. Josh and Craig were the assigned technicians and they were GREAT! They were informative, always punctual, very respectful and just all around nice guys. I highly recommend this company; ask for Josh and Craig!

Dora Morant
3 months ago

Chris Sherman served as my contact helping to arrange and follow through on work performed by contractors making repairs for areas damaged in my home after a pipe burst. Chris not only explained how and what was going to be done but as the work was being completed he constantly stayed in contact with me. This made the process easier while repairs were being made. I would not hesitate to contact Servpro if needed in the future, and of course, request Chris.

Kimberly Peters
4 months ago

Our outdoor spigot cracked causing the finish basement to be flooded. Josh and Craig were professional, informative and easy to get along with. A+ service

Jen Lynch
6 months ago

Josh and Craig did an amazing job mitigating our water leak and getting our flooring and cabinets removed. They were professional, kind, courteous and prompt. They communicated with us so well during the entire process. They took great care in moving our furniture and protecting our belongings and they kept everything clean and dust free. These guys really did an amazing job. I am so happy State Farm recommended them and I am so thankful for the great job they did.

Amanda
7 months ago

Josh & Craig were amazing. Thanks again Josh as this is my second time working with him. Enjoyable interaction, customer service is amazing, and ServPro work is always completed accurately and efficiently. Thanks again for everything.

Jo-Allynn Loden
7 months ago

I want to give a big Shot out to Josh and Craig. Those men came in with the most professional manner I have ever encountered. They explained everything to me that was going to take place as far as my clean up of the water damage that my home sustained. They handled that job so well and they packed my things up and moved them to a spare bedroom. They started right away drying all my floors, walls and even under my home. They disposed all the ruined stuff. They took pictures and handled giving them to State Farm. I am extremely grateful for them and would recommend Servpro for any clean up.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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Biohazard Cleanup: IWG-1741
Commercial: DE-2025-000013584
General Contractor License: DE-2025-000013584
Residential: DE-2025-000013584
SERVPRO of Dover / Middletown
712 Main St.
Cheswold, DE 19936
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