Working with Brian Lafountain as the reconstruction project manager on my property was an absolute pleasure from start to finish. Brian is not only highly knowledgeable and detail-oriented, but he also brings a level of professionalism and patience that is rare to find in this industry.From our first conversation, I could tell that Brian genuinely cared about the outcome of my project. He took the time to listen carefully to my concerns and ideas, and he never rushed through anything. Every recommendation he made was backed by experience and careful thought—and what I appreciated most was that he always had my best interests in mind. He consistently advocated for me, making sure my needs and expectations were understood and met at every stage of the process. He stayed on it with the insurance company, making sure that everything went smoothly. I can’t think him enough for that.Brian has an exceptional ability to take complex information and explain it in a way that makes sense, which really helped build trust and confidence throughout the project. He was always proactive, often anticipating potential issues and coming up with smart, efficient solutions before they became problems. His attention to detail is outstanding, and it’s clear he takes great pride in his work.What really stood out was how well he listens. Any time I had a question or suggestion, Brian took the time to understand my point of view and often came back with additional ideas I hadn’t even considered—many of which improved the overall quality and efficiency of the reconstruction.If you’re looking for someone who is experienced, professional, responsive, and genuinely committed to delivering top-quality work, I can’t recommend Brian Lafountain highly enough. He made what could have been a stressful project feel smooth and manageable. I’m incredibly grateful for all the time, effort, and care he put into my project.
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SERVPRO of Southbury / Torrington
88 Reviews4.8
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When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.
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SERVPRO Helps with the Insurance Claim Process
At SERVPRO of Southbury / Torrington, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.
When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.
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88 Reviews4.8
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