Matthew J. & Shelley C. Elvis
Matthew J. & Shelley C. Elvis
Owners of SERVPRO of West Sacramento

Meet Our Team

All it takes is one call to SERVPRO of West Sacramento and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of West Sacramento

Our Google Reviews
(916) 626-0426
5.0
(5 reviews)
Meet our Team. Here to Help 24/7
  • Stacie Sifford – Office Manager, team member at SERVPRO of West Sacramento

    Stacie Sifford – Office Manager

    For nearly five years, Stacie has been an integral part of SERVPRO. As Office Manager, she combines organizational expertise with technical skill, including Xactimate certification, to keep operations running smoothly. Stacie works closely with both construction and production teams to ensure accuracy in project estimates and seamless coordination. Her enthusiasm for new challenges, positive outlook, and dedication to teamwork make her a cornerstone of our daily success.

  • Lauryn Cahoon – Accounting Manager, team member at SERVPRO of West Sacramento

    Lauryn Cahoon – Accounting Manager

    With more than six years at SERVPRO, Lauryn oversees financial operations as Accounting Manager. She ensures accuracy and efficiency in every detail. In addition to her financial expertise, Lauryn is IICRC-certified in Water Restoration, giving her valuable technical insight into the restoration process. Her rare combination of accounting acumen and industry knowledge makes her a vital contributor to our team’s success.

  • Gary Connell – Production Manager, team member at SERVPRO of West Sacramento

    Gary Connell – Production Manager

    As Production Manager, Gary brings nearly five years of leadership and hands-on expertise to SERVPRO. Certified by the IICRC in Water Damage Restoration, Fire Restoration, and Mold Remediation, he directs production crews across a wide variety of projects. Gary works directly with customers and insurance representatives to ensure each job is completed with precision, clear communication, and care. His strong relationships with adjusters and clients, paired with his technical knowledge, make him an invaluable leader on our team.

  • Stewart McCracken – Lead Crew Chief, team member at SERVPRO of West Sacramento

    Stewart McCracken – Lead Crew Chief

    Stewart has been with SERVPRO for four years, leading with knowledge and integrity as a certified IICRC Water Damage Restoration technician. He also specializes in mold remediation, bringing depth and versatility to his projects. As a Lead Crew Chief, Stewart guides crews through complex restoration work while also mentoring new technicians. His ability to balance leadership, technical expertise, and customer care makes him a trusted and respected member of our team.

  • Diego Gonzales – Restoration Technician, team member at SERVPRO of West Sacramento

    Diego Gonzales – Restoration Technician

    Though new to SERVPRO, Diego has quickly proven himself as a dedicated team member. His work ethic, adaptability, and positive attitude have made a strong impression. Eager to learn and ready to support wherever needed, Diego is already becoming a valued contributor to our restoration team.

  • Gloria Rivera – Restoration Technician, team member at SERVPRO of West Sacramento

    Gloria Rivera – Restoration Technician

    For two years, Gloria has brought dedication and attention to detail to SERVPRO. Skilled with inventory software and experienced in contents restoration, she plays a critical role in pack-outs, cleaning, and organization. Gloria’s bilingual abilities allow her to connect with and support a wide range of customers, making her a vital asset to our team.

  • Yessmy Ochoa – Restoration Technician, team member at SERVPRO of West Sacramento

    Yessmy Ochoa – Restoration Technician

    Yessmy joined SERVPRO a year ago and quickly established herself as a hardworking, dependable technician. Whether assisting with demolition, cleaning, or contents work, she approaches each task with skill and enthusiasm. Proficient in inventory software and bilingual, she brings both technical ability and strong communication to every project.

  • Alma Diaz – Restoration Technician, team member at SERVPRO of West Sacramento

    Alma Diaz – Restoration Technician

    With more than three years of restoration experience, Alma contributes strong organizational skills and a positive attitude to every project. Proficient in inventory management and experienced in cleaning and contents restoration, she plays a key role in keeping projects on track. Her bilingual skills and dedication to quality service make her a valued part of the SERVPRO team.

  • Brent Perez – Restoration Technician, team member at SERVPRO of West Sacramento

    Brent Perez – Restoration Technician

    Brent has been a trusted member of SERVPRO for more than three years, ensuring our warehouse and fleet operate smoothly. He manages inventory, organizes supplies, maintains vehicles, and handles equipment repairs with precision and reliability. Brent’s problem-solving ability and attention to detail make him indispensable to the day-to-day operations of our team.

  • Isaac Sartorio – Crew Chief, team member at SERVPRO of West Sacramento

    Isaac Sartorio – Crew Chief

    In less than a year, Isaac has advanced quickly to his role as Crew Chief, reflecting his strong work ethic and commitment to excellence. Leading projects with professionalism and care, he has already become a reliable presence for both customers and colleagues. Isaac’s rapid growth and natural leadership highlight his potential for a long and successful career in restoration.

  • Desiree Mendoza – Job File Coordinator, team member at SERVPRO of West Sacramento

    Desiree Mendoza – Job File Coordinator

    As Job File Coordinator, Desiree plays a key role in ensuring each restoration project runs smoothly. Often the first friendly voice our customers hear, she coordinates between clients, adjusters, and insurance companies to deliver efficient communication and service. Though new to SERVPRO, her excellent customer service and organizational skills have quickly made her an important member of our team.

  • Tom Swain – Marketing Manager, team member at SERVPRO of West Sacramento

    Tom Swain – Marketing Manager

    With decades of experience at SERVPRO, Tom combines deep industry expertise with a passion for customer engagement. Holding multiple IICRC certifications; including Water Damage Restoration, Commercial Drying, Odor Control, Applied Microbial Remediation, and Applied Structural Drying. Tom provides technical guidance to our crews while leading marketing efforts. He also supports outside sales, building strong client relationships and helping drive growth. His blend of field knowledge and marketing strategy makes him an essential leader in both operations and outreach.

  • Cole Elvis – Business Development Representative, team member at SERVPRO of West Sacramento

    Cole Elvis – Business Development Representative

    Cole brings nearly six years of experience and leadership to SERVPRO as a Business Development Representative. IICRC-certified in Trauma and Biohazard. He is also certified in Water Damage Restoration and OSHA 40-Hour Hazwoper certified, he manages key projects, oversees operations, and contributes actively to outside sales. Known for his mentorship and commitment to developing team talent, Cole ensures consistent service excellence while helping to expand the business.

What our
customers are saying

Your crew was phenomenal! Very professional and paid close attention to all of the little details. They finished on time and even helped me with a couple of pieces of heavy furniture. ALL TENS!!

Phil
Sacramento

Our home and property were recently impacted a fire.  We have our home, a rental and an Airbnb unit on our property.  We were fortunate that all were spared but we had significant smoke damage. It was critical to get things up and running as quickly as possible.  


Our insurance agent suggested we reach out to SERVPRO immediately. They responded right away, came out to assess the damage, explained the process in great detail and were very knowledgeable.  Our lives were back to normal within days. Literally everyone we worked with at SERVPRO of West Sacramento was a pleasure to interact with.

Deborah
Woodland

GREAT, GREAT, GREAT SERVICE! I just have to say thank you to the two men that came to fix our door, and helped with the glass. They were both nice and professional from the start. They worked fast and really knew what they were doing. At the end one came running inside and asked us to call 911 as one of our consumers was having a seizure and chest pain. We called and they sat with her and helped us track the ambulance down (our office is very hard to find). They were a great help and exceeded all of our expectations! Please tell them thank you for us!

Brandi B.
West Sacramento

Good job! I'd hire you again any time. You were very helpful when my fridge water line was leaking and found mold I didn't even know was there. You took care of everything!

Mike
Riverview

Thank you so much Sarah, you guys have really impressed me. Great job on everything. Thanks again....

Cindy
Land Park

On December 13th, Eddy Cervantes, SERVPRO of West Sacramento marketing representative and his team arrived. His team was very efficient and responsive. Eddy did a walk through with me before he and his team left to be sure that the job was satisfactory. His business card logo states "Like it never even happened." In this case, that was true

Rob
Little Pocket

Professional staff, courteous and went above and beyond their job description. 

Adam
Isleton



I wanted to share that we were very impressed by Eddie and his exceptional customer service. He was professional, knowledgeable, caring, and helpful.  He is definitely a good representative of SERVPRO, and we would recommend him to our friends!  Thanks for your prompt replies we well.  We are so pleased with the quality of service from everyone in your office.  

Amy
West Sacramento

I would recommend SERVPRO to my friends and family.

Janet
West Sacramento

About Us

At SERVPRO of West Sacramento, we know how overwhelming fire, water, or storm damage can be. When something goes wrong, it affects more than just the structure. It disrupts your home, your business, and your sense of normalcy. That’s why our focus goes beyond restoration alone. We’re here to walk you through the process, ease the stress, and help you regain control during difficult moments.   Our team provides professional cleanup and restoration services for both residential and commercial properties impacted by fire, smoke, or water damage. We also offer mold remediation, as well as biohazard and hoarding cleanup. These situations often come with emotional weight, not just physical damage. We approach every job with care, discretion, and respect, working efficiently while prioritizing safety and peace of mind.   Proudly serving the West Sacramento community, our team members are more than trained technicians. They are local professionals who take pride in delivering quality workmanship and genuine support when it matters most. When the unexpected happens, you can rely on SERVPRO of West Sacramento to respond quickly and thoughtfully, restoring your property and helping you move forward with confidence.   To schedule service for your home or business, please call today.   Serving communities since 1967, SERVPRO is the trusted name in cleaning and restoration.

Matthew J. & Shelley C. Elvis
Matthew J. & Shelley C. Elvis
Owners of SERVPRO of West Sacramento

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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