About Us
SERVPRO of West Riverside City is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
- Our History -
Over 10 years ago, Christopher and Alexsandra Schmidt acquired SERVPRO of West Riverside City. Previously, Christopher worked as a Production Manager and Estimator for his parent's franchise, SERVPRO of East Riverside City, while Alexsandra ran the office, accounting duties, and handled some of the marketing. This opportunity greatly increased their knowledge of the business and gave them invaluable experience that motivated them to take on their own franchise. Over the last few years, Christopher has gained knowledge on how different aspects of the business should run, and how to do this effectively. He is certified in all areas of mitigation and restoration. As a working owner, Christopher has gained respect and admiration by being a “hands on owner”, as he is present in the daily operations of the business.
Since the day it was acquired, SERVPRO of West Riverside has helped countless families and businesses recover from unexpected disasters.
- Committed to Our Community
We serve our community beyond our cleanup and restoration services. We support local businesses by our participation in Riverside/Corona Executive Team. We support and participate in local causes that benefit first responders and charitable community organizations, such as March of Dimes. We also strive to educate our clients and customers through “lunch and learns” to increase knowledge of services offered.
We serve the people, the businesses and organizations of West Riverside that help make our community great.
- Our Services
Our local services include, but are not limited to: commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, deodorizing and much more.
Accidents happen and have to be dealt with, and homeowners have an easier time navigating through the cleanup process when they are talking to the least amount of people to get the project done. The least amount of people involved, the less they have to keep track of and, usually, the faster a project can move because those few people can better coordinate their schedules.
Working in the restoration industry isn’t always easy. We meet people that are going through a difficult time every day, and we know the pain and stress they are going through. We have been asked to restore properties that have seen flooding, fires, trauma and unattended death, and crime scenes. We take everything that happens personally. We celebrate the successes and take opportunities for growth seriously. Our employees are our extended family. Just like a family, our group shares the good days and the bad.
- Our Employees -
Our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect. Our employees are uniformed, energetic, and ready to respond to emergencies. With initial and ongoing training and regular IICRC- industry certifications, our staff is equipped with the knowledge and experience to handle the restoration of your property. If you are curious and would like to learn more about our trained restoration personnel, please check out our Employee Profile page.
These certifications not only give our technicians the knowledge needed to perform these complex jobs but also allow us to continually stay up to date on the best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. All of these elements make us your number one choice when a disaster hits your home or business!
- Why SERVPRO? / The SERVPRO Difference
When it comes to your family, no job is too large or too small! SERVPRO of West Riverside professionals strive to clean and restore your home and personal property quickly, allowing you to get back to living your life. We understands your situation. Your home has been damaged by fire or water, and things seem hopeless. We understand the stress and worry that comes with a disaster and the interruption it causes to your life and home. Our goal is to help minimize the disruption to your life and quickly make it "Like it never even happened."
Look for us to help even before you require cleanup or restoration services. Explore this site to discover the many ways you can reduce your exposure to property damage risks. Read our blog posts to gain objective, educational information. Some of our posts give you ways to handle emergencies. Others are checklists of items you can complete to better protect your home or business from damage. And this website gives you a good understanding of the broad array of ways we can help clean up and restore your home, commercial property, or business.
SERVPRO of West Riverside City provides emergency cleaning and restoration services 24 hours a day, 7 days a week, 365 days a year. We offer free inspections! Call us 951-351-8033 we are here to help!
License #1060935
B - General Building Contractor
D64 - Water/Fire/Mold Remediation
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- ECTP - Employee Certification Training Program
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- SCT - Subrogation Claims Training
- ASD - Applied Structural Drying Technician
Payment Info
The following cards are accepted:Affiliations
- Environmental Protection Agency
- Institute of Inspection, Cleaning and Restoration Certification – IICRC Certified Firm
- Riverside Chambers of Commerce
- Department of Public Health
- National Institute of Decontamination Specialists
- E-Team Business to Business Networking Group- Riverside Chapter
What our
customers are saying
Our apartment community works with many vendors across the Inland Empire. We contacted Servpro to assist us with a large project. They were more than helpful throughout the process. Even having to work under stressful circumstances. After the job was completed they were still available and ready to help with any questions we had. Thank you Servpro
Excellent service. Servpro sent their crew within the hour of the call. Staff were friendly and knowledgeable. They explained the process and options available.
My office had a broken water pipe in the bathroom and my office was flooded out. We called Servpro of West Riverside City. They came to my office within 2 hours and completed a damage assessment. They were very thorough and found the leak. They were very professional and explained what needed to be repaired. I would recommend them anytime.
**Outstanding Service and Expertise at SERVPRO of West Riverside City** I recently had the pleasure of working with SERVPRO of West Riverside City and was particularly impressed by their representative, Letty Mata. From the very beginning, Letty demonstrated exceptional professionalism and expertise. Her extensive experience in preventative measures to avoid disasters was immediately evident. She takes the time to thoroughly assess our property, identifying potential risks that haven't even been considered. Letty’s knowledge goes beyond just immediate disaster response; she has a keen awareness of potential dangers that could impact your home or business in the future. Her insights were invaluable in helping us understand the importance of preventative actions to safeguard our property. She provides detailed recommendations on how to protect our home from future incidents, which gave us peace of mind knowing we were in good hands. What stood out the most was Letty's dedication to educating us about the various safety measures we could take. She is not only a credible representative of SERVPRO but also a true advocate for customer safety and awareness. If you are looking for a team that goes above and beyond to ensure your safety and provide expert guidance, I highly recommend SERVPRO of West Riverside City, especially with Letty Mata on their team.
Great service!
Gary has been great to work with. Always communicates and keeps us in the loop. Servpro is always thorough with their service and provides our schools with great care.
During one of that last heavy rains, our roof leaked. We called ServePro and they assisted us immediately. We had no idea how to proceed but they guided us with getting our roof covered and helping with the water damage. We were so happy we reached out to them!
We had a pipe burst in our patio closet. I spoke to Letty from West Riverside City. She was super helpful in answering my questions and the best way to proceed. She made me feel confident about moving forward and she was able to help us get in touch with SERVPRO in our location.
My experience with Servpro of West Riverside City has been fantastic. Gary was super responsive and helpful in making sure I got all of my questions answered. Christopher was thorough in determining next steps and working with my insurance company. They make you feel valued and important, which is rare anymore. Thank you for making this process as painless as it can be, given the circumstances.