I experienced a water leak at my residence that quickly developed into a major problem. A faulty toilet soon became a dreadful nightmare that caused water damaged throughout my house. I didn’t know how severe the damage was until the following morning. I contacted my Homeowners Insurance (Mercury) and my adjuster sent “Servpro” from Upland to assist with the water mitigation. “Salem” from Servpro came the very next day. His professionalism and excellent customer service helped ease the pain of wondering what to expect during this process. He was very polite and thorough when explaining the process of water mitigation and protecting the existing structure. I felt assured that my investment was in good hands. Equally as helpful was “Abbey”. Abbey communicated each step of the process and was very pleasant to talk to. She gave me clear and concise information to guide me on my decision process. If you are ever in need of a water mitigation, pack out, pack in, contractor business, I highly recommend Servpro from Upland.
