A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of North San Bernardino City

Our Google Reviews
(951) 344-6115
4.9
(29 reviews)

Need Odor Removal?

Odor Control is very important especially when it comes to fire jobs and bio hazard jobs. One machine that we greatly rely on is called an hydorxyl generator.

Mother Nature uses hydroxyl molecules to cleanse and decontaminate our outdoor environment. However, hydroxyls do not occur indoors, so HGI developed a patented process, through years of field testing, and created a solution that mimics Mother Nature by safely generating molecules that naturally “seek and destroy” odor molecules, bacteria, viruses, VOCs, and other chemicals. Hydroxyls actually neutralize odor molecules and gasses by breaking down their chemical bonds. This can be done with even some of the most difficult molecules, such as hydrogen sulfide (H2S) and ammonia (NH3).

Hydroxyls

Hydroxyls (HO•) are naturally occurring molecules. They are created in our atmosphere when the sun’s ultraviolet rays react with water vapor in the air. Hydroxyls are an important agent that scrub and cleanse our planet’s environment.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

No need for improvement. Everything was great. 

S.C.B
Grand Terrace

Being caring during a difficult time , discussing the work performed and working during the extreme heat conditions. 

E.R
Cathedral City

Tessa M from San Bernardino gave us a 5 star yelp review:

Absolutely amazing service provided! We have dealt with this SERVPRO 3 times now for water leaks, mold, busted pipes. (The joys of home ownership) All 3 times the service, work ethic, and communication has made our issues as pleasant as possible given our circumstances. They are prompt, informative, friendly, empathetic, and so much more! For the first time ever, with construction and other public services, I have felt comfortable having strangers in my home. The owner was on her hands and knees scrubbing my floors before they left when the job was finished. I would recommend them to everyone needing this type of service! Thank you SERVPRO! You are amazing!

Tessa M
San Bernardino

Everyone was so professional, and I loved the crew

Sheila Troy
Adelanto

I have never had such superb service in my life! You guys are excellent.

Priscilla Robinson
Riverside

To Whom It May Concern:

Ms. Alex Pal of SERVPRO in north San Bernardino, California, did an excellent job in the remediation of mold and spores at my home as a result of a water leak from my HVAC system.  Not only was she knowledgeable and professional in doing her work, she was caring for my family and myself as we were facing a denial from my insurance company of 48 years.  

Alex actually told me to have the Independent Adjuster for the insurance company come back and she would explain to him why his Inspection and report to recommend that my insurance company should deny my claim was wrong.  She was correct and within a few days I received a telephone call from my insurance company telling me the denial of my claim was reversed and the insurance company would pay the claim.

Her persistence and dependability was what made a very negative situation for us turn out to have a positive conclusion.  She always returned our phone calls and answered our questions and helped us through a very harrowing experience.  

I would gladly recommend Ms. Alex Pal to anybody that has any type of water damage to their property.  Her knowledge, professional attitude and compassion for people are beyond what you would ever expect from a vendor you had never dealt with before.  

Unfortunately there aren't more people like Alex in business today.

Arlie Matthews

Arlie Matthews
San Bernardino

Thank you SERVPRO for coming so quickly and being so professional. Your whole team was so nice and helpful. I will always recommend your services in the future.

J.G
Rialto

Very professional. Thank you for the quick response and finding our issue right away 

E.R - TCU
San Bernardino

This particular franchise goes above and beyond. Their customer service is extraordinary ! 

J.C
Corona

About Us

SERVPRO of North San Bernardino City understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of North San Bernardino City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of North San Bernardino City can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North San Bernardino City.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO Flag
Camelia E. & Adrian D. Antim

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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