Roy Drake
Roy Drake
Owner of SERVPRO of Livermore

Meet Our Team

All it takes is one call to SERVPRO of Livermore. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Livermore
Our Google Reviews
(925) 341-9040
5.0
(8 reviews)
Meet our Team. Here to Help 24/7
  • Roy Drake - Owner, team member at SERVPRO of Livermore

    Roy Drake - Owner

    Roy is a certified expert in property damage restoration. He has been in the restoration and cleaning business for all of his adult life. His experience is a tangible asset. He holds the following IICRC Master Certifications:

    • Water Damage Restoration
    • Fire & Smoke Damage Restoration
    • Textile Cleaning

    Other IICRC Certifications:

    • Structural Drying
    • Microbial Remediation
    • Health & Safety
    • Carpet Repair and Re-Installation
    • Carpet Cleaning
    • Upholstery & Fabric Cleaning
    • Odor Control
    • Color Repair

    His staff is also composed of experienced and loyal professionals, with years of experience, who have been working with him for much of their careers. When you call their offices you will be speaking with polite and knowledgeable professionals who will handle your needs with alacrity.

  • Tammy Jensen, team member at SERVPRO of Livermore

    Tammy Jensen

    Tammy is our Livermore and Stockton General Manager. She is also our senior advisor for fire and contents production across our six franchises. She oversees a team of highly skilled and dedicated managers and fire and content production technicians who are dedicated to providing our clients with the best possible service, in what in some cases are some of the most trying times in their lives. Tammy has been in the restoration industry since 2003. Her experience in structural and content cleaning for residential and large commercial losses are without peer. She has earned IICRC: Water, ASD, Fire and Odor Control certifications. Tammy is most proud of her role to serve the community of Stockton.

  • Monica Garcia, team member at SERVPRO of Livermore

    Monica Garcia

    Monica is the Office Manager of our Livermore location. She has become a cornerstone of our team. Starting her journey as an administrative assistant back in 2017, she has demonstrated exceptional versatility and commitment, evolving into her current role. Her extensive experience spans across various departments, where she has played a crucial roles in scheduling, collections, invoicing, estimating, intake, and taking care of customer concerns. Her willingness to lend a hand wherever needed has not only streamlined operations but also fostered a collaborative environment. We are very privileged to have Monica as a part of our team and her role in our office has been key in our success and will continue to be for our future.

  • Lisa Flower, team member at SERVPRO of Livermore

    Lisa Flower

    Lisa Fowler is a Stockton resident and serves as a Business Development Representative.

    Right out of high school, Lisa enlisted as an administrative specialist with the United States Army. After seven years of service, she pursued a career in advertising and marketing. In the early 1990s she helped local and national businesses build revenue and brand awareness through print and digital resources. It was Lisa's love of new construction & remodeling that brought her to SERVPRO of Stockton as a customer service representative. She has become certified in Water, Mold, Fire Restoration along with Carpet and Upholstery Cleaning.

    Today, she focuses on helping local business and homeowners restore their properties back to preloss condition... "Like it never even happened."

  • Felicia Flores, team member at SERVPRO of Livermore

    Felicia Flores

    Felicia has been an invaluable member of our team for the past year, bringing her bright, positive attitude to the office every day. As our Administrative Assistant/AR Specialist, she is known for her unwavering support across all departments, her dedication makes her a true asset to our team. We are excited to see all the wonderful contributions she will continue to make in the future!

  • Moises Rosales, team member at SERVPRO of Livermore

    Moises Rosales

    Moises is our Marketing Coordinator. He is the administrator of all of our social media. Moises works in the community/public relations field by developing business bonds and providing educational opportunities for outside parties. He works side-by-side with the Administration and Production team as well as our customer service field.

The humidity in my closet was awful and I couldn’t figure out how to get rid of it.  Thanks to your team it is now a thing of the past and I know the problem won’t come back.

Laura G
Livermore

We had to get rid of mold asap and one of my buddies recommended your services.  Thank you for being quick and thorough, our family really appreciates it.

Herb S
Livermore

I believe in working smart, not hard.  Calling SERVPRO after an incident is much more effective than trying to tackle it yourself.  They have the right equipment and know how to use it, and they’re nice to boot!  Don’t hesitate to call them.

Valerie J
Livermore

I felt like an insurance commercial when a small fire broke out in my craft room.  I wasn’t sure if I had to toss everything or if I could save some of it, but when your SERVPRO crew arrived, they walked me through the process and helped me sort everything out.  Thank you for not killing my crafting dreams, LOL!

Gabby P
Livermore

For someone with competing priorities, I didn’t have the bandwidth to handle a flooded basement.  My friend recommended SERVPRO and it was the best recommendation ever.  The team completely took over for cleanup and next thing I knew the job was done and done well.  Thank you!

Clara W
Livermore

I thought I could take care of the water on my own, but after my back was on fire and the place was just as wet I decided to call in the professionals.  The SERVPRO team was incredibly thorough.

Bob D
Livermore

We were so impressed by how quick the team got to our house and how professional every single SERVPRO person was.  We highly recommend their services!

Patricia D
Livermore

Entrusting your home to a group of strangers is not easy, but the crew SERVPRO dispatched to my home put me at ease right away.  They explained each step and told me what to expect.  Thank you for being transparent in what you do.

Chuck D
Livermore

SERVPRO, thank you! I couldn’t believe what I saw when the wood floors in my dance studio were soaking wet, they literally made me cry.  You literally came in and saved the day with your drying equipment.  I can’t thank you enough!

Maria V
Livermore

About Us

Disasters can quickly get out of control in your home or business, and that is why we strive to provide a fast and reliable response when these emergencies occur. As a locally owned and operated firm, we work beyond Livermore borders throughout Alameda County to provide our community with guidance, support, and service when the unexpected happens.  Homes and businesses can experience various potential loss situations, ranging from water disasters and flooding to fire losses and biohazards. We are prepared to help with extensive training in these niches so that no customer waits for the restoration work their home requires. Just a few of our specialized services:

- Water Restoration - Extraction, Equipment, Demo, Disinfection, Content Manipulation/Packing - with a focus on salvaging materials

- Fire & Smoke Restoration - Corrosive cleaning, Inventory/packing/storage of contents, structure cleaning and demo, deodorization

- Commercial/Large Loss/CAT Events - We retain extensive resources to prepare for natural disasters and local significant events. Whether one building or an entire neighborhood, having the support of over 2,000 locations nationwide enables our team to effectively address any size project.  Our teams often travel, as well, to assist wherever the need is greatest.

- Biohazard Cleaning - Trauma/Crime Scene Cleaning, Bloodborne pathogen, terminal cleaning for hospitals, tear gas, incontinence, post-pest control cleaning

- Microbial Remediation - Environmental Controls, Removal & antimicrobial application, Post-demo detailed cleaning, and working directly with Industrial Hygienists for large or complex situations

- Cleaning and Disinfection - COVID, Commercial Kitchens, Detailed Event Cleaning, Post-Construction, Hospitals, Dialysis centers, Retirement Communities

- Reconstruction/Repairs - We are a General Contractor with in-house management ready to make it "Like It Never Even Happened"

Professional Mitigation Solutions When It Counts 

The pace with which we can respond to active disasters can often directly impact the damage that homes and businesses endure. With a team of IICRC Certified professionals available to mobilize quickly at any time of the day, mitigation can get started within hours of the first notice of loss. We are prepared to respond immediately for emergency mitigation needs with pre-stocked trailers and production vehicles loaded with leading extraction and drying tools. As water losses are the most common threat that professionals must face, we prepare for efficient water removal and stabilization. 

Post-Disaster Repairs and Reconstruction 

We want to be a one-stop-shop for restoration and repairs that your home might need after a disaster. With the general contractor license #937457, we can offer various helpful services to overcome structural damage and mitigate loss through efforts like a controlled demolition and discarding compromised materials. This same license can provide full-scale build-back services when necessary after a loss. 

Becoming More than a Restoration Company 

We are proud to be a recognized name in the restoration industry, but more importantly, a reliable source to our community and neighbors.  As such, we directly support and work closely with local first responders, athletic groups, fundraising and awareness efforts, as well as national organizations such as The American Red Cross and the American Cancer Society.

Roy Drake
Roy Drake
Owner of SERVPRO of Livermore

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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