Emergency Water Extraction & Structural Drying Services

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SERVPRO of Crescenta Valley / East Glendale
Our Google Reviews
(818) 790-2021
5.0
(32 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
32 Reviews
5.0
Leave Us A Review
Elmore
about 2 years ago

Professionals

Jo Ann Smith
about 2 years ago

Louie and his teammate were great. They worked hard and quickly and helped us tremendously in our renovation.

Jackie Caire
about 2 years ago

Henry was able to patiently explain the process of work that was to be done on my condo. I had high levels of anxiety thinking my condo would be gutted out due to water damage in one wall. He let me know the process, which helped me understand the situation better.

Lili Pariser
over 2 years ago

We took a chance on Servpro at the suggestion of our home insurance company, and we are SO thrilled with the work that Servpro did for us. From the water damage mitigation process, to a complete demo and then reconstruction of our kitchen cabinets and flooring as a result of the water damage, there wasn't one Servpro team member that was anything less than great. They were on time, communicative, and went above and beyond to do their best work. We were particularly impressed with Jorge who managed the construction side of our project, as well as Alex, Tony, and Oscar who completed the majority of the work. Aidan and Grant were also excellent on the office side of things. They communicated directly with our insurance company to make sure that everything was covered, and were thoughtful in trying to save us money where we could. We couldn't be more pleased, and would highly recommend the Servpro team for your water damage and/or construction needs!

Linda Sanchez
over 2 years ago

I have been using ServPro for years and I absolutely love working with them. My main contact is Roby and he and the team are so responsive with excellent communication and quality work.

Jesus Varela
over 2 years ago

I had a water damage in my unit, Servpro of Crescenta Valley/ East Glendale was called out and took care of everything so perfectly! Roby and his team made the process so easy and stress free, they handled everything with our insurance so I didnt have to. I would highly recommend them for anyone in need of water damage restoration services!

Angelica Ferrer Parayno
over 2 years ago

I’m a portfolio property manager and have been working with ServPro of Crescenta Valley/East Glendale for several years now, Their communication and due dilligence seperates them from other restoration companies that I’ve used in the past. Mold remediation, water mitigation, etc. The team is honest, reliable, and quick to respond! Roby, April, Patty, Grant, Henry, Aidan, and John -thank you for your service!

Rob Schuster
over 2 years ago

They did an amazing and thorough job cleaning all the glass from our shattered sliding door. They went above and beyond and left it even better than before. Consummate professionals.

Anzhela Hirsch
almost 3 years ago

I’m pleased with Servpro performance in there restoration assistance. After speaking with many other restoration providers it appears they have the most integrity. John, Camron, Patty, Grant all have answered my questions and have been very sensitive to my needs during this very challenging time of dealing with a home catastrophe.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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