Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Canoga Park / West Hills
Our Google Reviews
(818) 998-1500
4.6
(24 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

1.svg

Assess

We inspect, document, and plan your restoration.

2.svg

Mitigate

We act fast to stop damage and protect what matters most.

3.svg

Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
24 Reviews
4.6
Leave Us A Review
ken nguyen
6 months ago

Had a great experience with SERVPRO of Canoga Park / West Hills. They helped fix my plumbing issue quickly and professionally. The team also reassembled the drywall, repaired the vanity, and replaced the damaged tile—all done with great attention to detail. They showed up on time, communicated clearly throughout the process, and made sure everything was done right. The quality of work was solid, and they left the area clean afterward. Highly recommend them if you need reliable and efficient repair work!

Tracy Frost
8 months ago

Unfortunately we had a leak in our bathroom wall that damaged our bedroom floor, bedroom walls and even a wall in our living room. Our insurance company recommended Servpro and I couldn't be happier with the process and the results. I attribute this to the amazing communication I had with Marat, the project manager. From the start he was responsive to all questions or inquiries I had and was so accommodating and helpful when I wanted to make changes to the scope of work. This is invaluable during a stressful home renovation/ repair. The crew, consisting of Carlos, Carlos and Joel, were excellent. They were trustworthy, on time and so fast! The results are beautiful and I will be back in my home in no time! I appreciated the patience that they had with us seeing as this was our first home leak and big repair job. What stood out to me was not only how quickly they finished the job and the quality of the craftsmanship, but how quickly the estimate/invoice was given to me as well as photo updates. Things were just very smoothly run which is not common these days! I highly recommend Servpro, and Marat and his team, should you need any home repairs.

The Awakening
about 1 year ago

We had a leak in our bathroom that damaged our floor, and Servpro truly came to the rescue. From the very beginning, they were organized, on time, fast, and responsive--turning what could have been a huge headache into a smooth, manageable process. The moving team was so careful and respectful with our belongings. They made sure nothing got scratched or misplaced and even noted where everything went so they could put it all back exactly as it was. That level of attention to detail meant a lot to us. The construction crew that followed did an excellent, clean job on the floors. They worked quickly, but you could tell they truly cared about the quality of their work. The new flooring looks beautiful, and when they were done, they left everything spotless. What stood out the most was how patient and responsive everyone was. Any time we called with a question, someone got back to us right away. The management team kept us updated through every step, which gave us real peace of mind during the whole process. Overall, we couldn't be happier with the service we received. If you ever have water damage or need construction and repairs done right, I highly recommend Servpro. They truly came to the rescue and did a fantastic job from start to finish.

Matt Levit
over 1 year ago

Marat was our project manager and worked hard to match our schedule of availability. There was constant communication throughout the process. Carlos and Joel did a great job on our repairs. They helped get my son back in his room as quick as possible after water damage. Thank you, Team.

April Gross
over 1 year ago

ServPro Review – Exceptional Service During a Tough Time In January 2025, we experienced an unexpected flood that started in an upstairs bathroom and caused significant damage to most of our upper level and a large portion of our downstairs area. AAA recommended ServPro for the cleanup and restoration, and we couldn’t be more grateful for that referral. From the beginning, the ServPro team responded promptly and brought in an incredible crew who stayed consistent throughout the entire process. As they removed the water-damaged materials—carpet, flooring, drywall, ceilings—they uncovered mold, lead, and asbestos. Without hesitation, they brought in an environmental team to handle everything safely and efficiently. They took every precaution to prevent the spread of contaminants, sealing off areas like something out of E.T., with plastic hallways and isolated rooms. Though we kept running into new issues that required remediation, ServPro tackled each one quickly and professionally. They communicated clearly every step of the way, which gave us a lot of peace of mind during an otherwise stressful situation. When it came time to choose new materials—paint colors, flooring, lighting—their expert guidance made the process seamless. Even though we were displaced for three months (far longer than we anticipated), the crew worked diligently, including weekends, to get us back home as soon as possible. Everyone we encountered was kind, respectful, and consistently on time. I want to especially thank Marat and the entire team for their dedication and compassion. They not only handled the work with excellence but also made a very overwhelming experience feel manageable. ServPro will definitely remain in our contacts for any future home improvements. I wholeheartedly recommend them to anyone in need of restoration services. Thank you again for everything!

Reggie “P1cklepoop” Mendoza
over 2 years ago

Marat was extremely helpful and we were lucky to have him help us directly, he was honest with his opinions when remodeling our kitchen and we are very happy with the results, he was also very friendly and trustworthy, the company did excellent work. Very professional

Aidan Zerafat
over 3 years ago

I couldn't be happier with their services! They were on time, super clean, and very professional! 🙌🏻

Berge Shakelian
over 3 years ago

Marat, the owner/contractor, explained the scope of what needed to be done in great detail. Once agreed with him, him and his crew were always on schedule, always on time, always covered the areas, and performed very professionally. We highly recommend him and his team for any and all areas of his profession. It was a pleasure meeting and knowing Marat.

Jim Hucker
over 3 years ago

Workers were always on time or early. Always polite and professional. All work was completed as promised. They took care of all details large and small. Clean up was done very well and all trash and replaced items were removed. Highly recommended.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

Variant served: ControlVariant served: Test