Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Benicia / Martinez / Southeast Vallejo

Our Google Reviews
(925) 372-7234
4.9
(22 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Benicia / Martinez / Southeast Vallejo we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

No complaints, the guys did a great job! They did an awesome job! Thank you!

Janie Borg
CONCORD

Rick and his team are superb! Their work is beyond our expectation! Glad I went with SERVPRO!

Wenbin M.
Martinez

We had a flood in our kitchen on Mother's Day morning.  SERVPRO showed up and quickly assessed the damage, finished the clean up, started the drying process and coordinated with my insurance company...all before one of my kids got out of bed!  Through the entire process Tom, Reiner and their team were professional, courteous and seemed to have my family's best interest in mind.  They were great at communicating their plan of action and, most importantly, why they did what they did.  They advised me in advance when they would be at my house and actually always showed up on time!  This may sound strange, but they almost seemed like ad hoc family members.   While I hope I never have to use them again, I won't hesitate to contact SERVPRO if the need arises.  They've earned my trust.

Michael W.
Martinez

To whom it may concern:   Not sure that this will be read directly by Tom Osmer or not.  I wanted to make sure to thank him for his honest assessment of my situation. Although I have decided to pursue an alternative solution to our issue, I was so impressed with his honesty.  I will not hesitate in the future to consult him should we again experience an unforeseen “disaster” (God forbid!) or recommend him to others desperate for an honest contractor to guide them through an unexpected calamity.  Nice to know there are still ethical people in the world who don’t exploit a situation that a potential customer is “desperate” to fix.  Thanks Tom.

Jim F.
Benicia

Thank you guys so much. I wasn't sure how these things work but your office and crew walked me through every step.

Dealing with a loss is horrible but you guys made it much easier on me.

Thank you again!

Kathy C.
Albany

We would like to say thank you for such good service. Your employees were so kind and made sure everything was clean when they left. Thanks again. 

Francis
Pinole

The office manager Teresa was so helpful and reassuring.She really made my day better after speaking with her!

Jessica M.
VALLEJO

The team did a nice and professional job! Really nice and professional workers.

Graham S.
Martinez

Reiner and the crew were very professional and courteous. I highly recommend SERVPRO to everyone!

Katie S.
Martinez

No complaints, the guys did a great job! They did an awesome job! Thank you!

Janie Borg
CONCORD

Rick and his team are superb! Their work is beyond our expectation! Glad I went with SERVPRO!

Wenbin M.
Martinez

We had a flood in our kitchen on Mother's Day morning.  SERVPRO showed up and quickly assessed the damage, finished the clean up, started the drying process and coordinated with my insurance company...all before one of my kids got out of bed!  Through the entire process Tom, Reiner and their team were professional, courteous and seemed to have my family's best interest in mind.  They were great at communicating their plan of action and, most importantly, why they did what they did.  They advised me in advance when they would be at my house and actually always showed up on time!  This may sound strange, but they almost seemed like ad hoc family members.   While I hope I never have to use them again, I won't hesitate to contact SERVPRO if the need arises.  They've earned my trust.

Michael W.
Martinez

To whom it may concern:   Not sure that this will be read directly by Tom Osmer or not.  I wanted to make sure to thank him for his honest assessment of my situation. Although I have decided to pursue an alternative solution to our issue, I was so impressed with his honesty.  I will not hesitate in the future to consult him should we again experience an unforeseen “disaster” (God forbid!) or recommend him to others desperate for an honest contractor to guide them through an unexpected calamity.  Nice to know there are still ethical people in the world who don’t exploit a situation that a potential customer is “desperate” to fix.  Thanks Tom.

Jim F.
Benicia

Thank you guys so much. I wasn't sure how these things work but your office and crew walked me through every step.

Dealing with a loss is horrible but you guys made it much easier on me.

Thank you again!

Kathy C.
Albany

We would like to say thank you for such good service. Your employees were so kind and made sure everything was clean when they left. Thanks again. 

Francis
Pinole

The office manager Teresa was so helpful and reassuring.She really made my day better after speaking with her!

Jessica M.
VALLEJO

The team did a nice and professional job! Really nice and professional workers.

Graham S.
Martinez

Reiner and the crew were very professional and courteous. I highly recommend SERVPRO to everyone!

Katie S.
Martinez

About Us

SERVPRO of Benicia/Martinez/Southeast Vallejo specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Benicia/Martinez/Southeast Vallejo also offers more than just fire and water cleanup. Some more of our services include duct cleaning, mold mitigation, general cleaning, pressure washing, bio-hazard & trauma scene cleaning and carpet & upholstery cleaning.



Rick & Michelle Botsford, the owners of SERVPRO of Benicia/Martinez/Southeast Vallejo have years of experience in the restoration business, so they know exactly what is needed to make your property look “Like it never even happened,” after any loss. Their team has plenty of experience with restoring even the worst losses. They are always ready to jump in whenever disaster strikes. All jobs are completed to meet IICRC standards, and the entire process is documented so you can be sure the job is done right!



SERVPRO of Benicia/Martinez/Southeast Vallejo undertands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

 No damage is too large or too small for SERVPRO of Benicia/Martinez/Southeast Vallejo.

 If you would like to schedule service for your home or business, please call today!

Owner of SERVPRO of Benicia / Martinez / Southeast Vallejo

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.