Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northwest Phoenix / Anthem

Our Google Reviews
(623) 780-9111
4.9
(207 reviews)

Service Areas

Phoenix, AZ | Peoria, AZ | Glendale, AZ | Anthem, AZ | New River, AZ | Rio Vista, AZ | Indian Springs, AZ | Norterra, AZ | Black Canyon City, AZ

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northwest Phoenix / Anthem we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Our home flooded Recently from a busted pipe and we had a ton of water damage. I decided to call SERVPRO of NW Phoenix and I am so glad I did! They were so quick to solve our problem! They were so helpful and kept us in the loop every step of the way! Their customer service is amazing and I highly recommend them!

Angelica Feroce
Phoenix

Once we called SERVPRO to set up an appointment for service, they came and did what had to be done. It took a few days to dry out the water damaged.

Patricia A
Phoenix

SERVPRO made a stressful situation easier. Everyone from office staff to the technicians were professional, understanding, had good communication, were helpful and kept to their schedules. I am presently waiting for my insurance to OK the rebuild and feel confident that the job will be done well.

Amelia D
Phoenix

We had a plumbing leaking our house, and immediately called our insurance co., who in turn contacted SERVPRO of Northwest Phoenix. Within minutes they called up and had someone at our house within the hour. Juan and his crew pulled up flooring, baseboards and cut out wet drywall within 2 days, with the drying process taking 4-5 days. They helped in easing the stressful moment in our lives. I would highly recommend SERVPRO of Northwest Phoenix.

Henry
Glendale

After a plumbing leak caused water damage and mold, we called SERVPRO of Northwest Phoenix someone was out the same day. We had fairly extensive mold, and drywall was removed, studs were dried and treated with anti-microbial, and then air quality purification was done. Overall it took about 7 days, The job was done professionally and absolutely perfectly. We have had new drywall and flooring installed and are enjoying our surprise remodel

Cate
Glendale

SERVPRO was onsite within a few hours of calling. Our water damage required 7 days of drying out. The team always showed up when they said they would and were very attentive to the situation. Their professionalism and care were top notch!

Kaysha S.
Phoenix

George Deroche and his team at SERVPRO came to the rescue when we suffered 5 burst pipes in a recent cold snap. George evaluated the damage to our residence and put a plan together to address the issues quickly. He coordinated with my insurance adjuster, and assigned a crew who performed in a highly efficient, organized manner. They took great care in removing the damage and left everything neat and tidy each day when they left. Everyone was professional, polite, and caring. All of my questions were answered throughout the process, which helped ease my concerns during this unfamiliar and stressful experience. I was kept informed every step of the way from the first visit to the conclusion of the project. A big thank you to everyone I interacted with during this trauma: George, Carrie, Juan, Franco, and the other workers for whom I didn’t get their names. If you ever find yourself in the unfortunate circumstance of needing water mitigation services, I highly recommend SERVPRO as your go-to source for help.

Bondell Golden
Phoenix

SERVPRO of northwest Phoenix/Anthem came out to help after our toilet supply line leaked. They were helpful and professional. I called in the middle of the night thinking I’d leave a message and someone would get back to me the next day and they dispatched a crew right then and there to come clean up all the standing water and start drying. I would definitely use this franchise again and recommend them to my friends and family.

Meghan Pauley
Phoenix

I had water damage from a pipe leak in my wall. SERVPRO showed up quickly, and got the drying started. The techs and project manager on site explained why they were doing all the things needed. The office was great about scheduling and explained the differences in the processes for the drying and repairs well, and kept in contact through both phases. I recommend this franchise to anybody!

Christina Goga
Phoenix

Our home flooded Recently from a busted pipe and we had a ton of water damage. I decided to call SERVPRO of NW Phoenix and I am so glad I did! They were so quick to solve our problem! They were so helpful and kept us in the loop every step of the way! Their customer service is amazing and I highly recommend them!

Angelica Feroce
Phoenix

Once we called SERVPRO to set up an appointment for service, they came and did what had to be done. It took a few days to dry out the water damaged.

Patricia A
Phoenix

SERVPRO made a stressful situation easier. Everyone from office staff to the technicians were professional, understanding, had good communication, were helpful and kept to their schedules. I am presently waiting for my insurance to OK the rebuild and feel confident that the job will be done well.

Amelia D
Phoenix

We had a plumbing leaking our house, and immediately called our insurance co., who in turn contacted SERVPRO of Northwest Phoenix. Within minutes they called up and had someone at our house within the hour. Juan and his crew pulled up flooring, baseboards and cut out wet drywall within 2 days, with the drying process taking 4-5 days. They helped in easing the stressful moment in our lives. I would highly recommend SERVPRO of Northwest Phoenix.

Henry
Glendale

After a plumbing leak caused water damage and mold, we called SERVPRO of Northwest Phoenix someone was out the same day. We had fairly extensive mold, and drywall was removed, studs were dried and treated with anti-microbial, and then air quality purification was done. Overall it took about 7 days, The job was done professionally and absolutely perfectly. We have had new drywall and flooring installed and are enjoying our surprise remodel

Cate
Glendale

SERVPRO was onsite within a few hours of calling. Our water damage required 7 days of drying out. The team always showed up when they said they would and were very attentive to the situation. Their professionalism and care were top notch!

Kaysha S.
Phoenix

George Deroche and his team at SERVPRO came to the rescue when we suffered 5 burst pipes in a recent cold snap. George evaluated the damage to our residence and put a plan together to address the issues quickly. He coordinated with my insurance adjuster, and assigned a crew who performed in a highly efficient, organized manner. They took great care in removing the damage and left everything neat and tidy each day when they left. Everyone was professional, polite, and caring. All of my questions were answered throughout the process, which helped ease my concerns during this unfamiliar and stressful experience. I was kept informed every step of the way from the first visit to the conclusion of the project. A big thank you to everyone I interacted with during this trauma: George, Carrie, Juan, Franco, and the other workers for whom I didn’t get their names. If you ever find yourself in the unfortunate circumstance of needing water mitigation services, I highly recommend SERVPRO as your go-to source for help.

Bondell Golden
Phoenix

SERVPRO of northwest Phoenix/Anthem came out to help after our toilet supply line leaked. They were helpful and professional. I called in the middle of the night thinking I’d leave a message and someone would get back to me the next day and they dispatched a crew right then and there to come clean up all the standing water and start drying. I would definitely use this franchise again and recommend them to my friends and family.

Meghan Pauley
Phoenix

I had water damage from a pipe leak in my wall. SERVPRO showed up quickly, and got the drying started. The techs and project manager on site explained why they were doing all the things needed. The office was great about scheduling and explained the differences in the processes for the drying and repairs well, and kept in contact through both phases. I recommend this franchise to anybody!

Christina Goga
Phoenix

About Us

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. SERVPRO of Northwest Phoenix/Anthem understands the stress and worry that comes with a fire or water damage. Our main goal is to help minimize the interruption a fire or water loss brings to your life and quickly make your damage "Like it never even happened." Our SERVPRO of Northwest Phoenix/Anthem team can help you with water damage extraction, cleanup, structure drying and much more! We also offer specialized cleaning process for fire and smoke cleanup.

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. Our team can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. No size residential or commercial loss is too big or too small!

Our SERVPRO of Northwest Phoenix/Anthem team is always on standby and always ready to respond, 24 hours a day, 7 days a week, 365 days a year—including all holidays. SERVPRO of Northwest Phoenix/Anthem proudly services the following major cities: Phoenix, Glendale, Peoria, Anthem, Carefree, Fletcher Heights, Tramonto, and Pinnacle Peak. 

If you would like to schedule service for your home or business, please give us a call today at (623) 780-9111!

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician
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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.