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1-800-SERVPRO

801 Industrial Blvd Gallatin, TN 37066

© 2020 SERVPRO. All rights reserved.

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SERVPRO of

National Call Center:

1-800-SERVPRO

From Humble Beginnings to Industry Leader.

What began as a small painting business more than 50 years ago has grown into a nationwide leader in the cleaning and restoration industry with more than 1,800 locations.

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A Family-Owned Business

In 1967, SERVPRO began as a painting business owned by Ted and Doris Isaacson in Sacramento, California. Within a short time, they leveraged their background in cleaning and restoration to grow their company by offering franchises in the cleanup and restoration industry.

They sold their first franchise in 1969, and SERVPRO grew steadily. Ten years later, they were able to acquire the Bristol-Myers Domesticare Division and its 175 franchises.

By 1988, the Isaacsons had built SERVPRO into a thriving company with 647 locations. They decided it was time for further expansion and relocated the company from Sacramento to Gallatin, Tennessee. This strategic move put SERVPRO in a more centrally located area within 600 miles of 50 percent of the U.S. population. It wasn’t long before SERVPRO proved itself to be a major asset to its new community, and it was named the “Small Business of the Year” by the Nashville Business Journal in 1991.

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A Solid Future

SERVPRO continued to grow into the new century, and in 2005 moved to a 140,000-square-foot, state-of-the-art facility in Gallatin to provide more room for expansion. Today, SERVPRO has more than 1,800 locations nationwide and has become a leader in the cleaning and restoration business. SERVPRO offers a solid business model to entrepreneurs looking for a recession-proof opportunity.

In March 2019, the investment firm Blackstone acquired a majority stake in SERVPRO. True to its beginnings, it remains a family-owned business. The Isaacson family will continue to be significant shareholders into the future. According to Rick Isaacson, SERVPRO Chief Executive Officer, “SERVPRO was founded over 50 years ago with the vision of becoming the premier cleaning and restoration company, and we believe this partnership with Blackstone is a vital next step toward this goal.”

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OUR COMPANY AND HISTORY HEADLINE

Headline About Our Company and History.

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Highlights in SERVPRO History

  • 1967
  • 1969
  • 1979
  • 1980
  • 1988
  • 1992
  • 2000
  • 2009
  • 2017
  • 2019
  • 2020

2020

**Need

SERVPRO locations are on the frontlines as the COVID-19 pandemic spreads to North America. SERVPRO was also called on to provide services when the first cases of COVID-19 broke out in a senior facility in Washington state. Since then, the federal government, Fortune 500 corporations, and hundreds of small businesses called on SERVPRO’s expertise in deep cleaning and decontamination to help keep their patrons safe.

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1967

A Clean Start

Ted and Doris Isaacson start SERVPRO as a small painting business in Sacramento, CA. Using their background in cleanup and restoration, they decide to become a franchiser for specialists in this industry.

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1969

**Need

SERVPRO launched into franchising cleaning businesses.

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1979

**Need

Acquisition of the Bristol-Myers Domesticare division and its 175 franchises.

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1980

**Need

SERVPRO received its first ranking in Entrepreneur Magazine’s Franchise 500.

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1988

**Need

With 647 locations, the Isaacsons relocate the SERVPRO headquarters to Gallatin, Tennessee. The move puts the company within 600 miles of 50 percent of the U.S. population, boosting its options for nationwide expansion.

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1992

**Need

SERVPRO National Training Center was developed specifically to teach restoration and mitigation skills to insurance industry employees and SERVPRO franchise owners.

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2000

**Need

SERVPRO hits a milestone in its growth when it sells its 1,000th franchise.

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2009

**Need

SERVPRO reaches its billion-dollar goal!

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2017

**Need

SERVPRO celebrates its 50th Anniversary!

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2019

**Need

Blackstone acquires a majority stake in SERVPRO as part of Blackstone’s Core Private Equity strategy, which is designed to hold investments for much longer periods of time than traditional private equity. The Isaacson family will re-invest alongside Blackstone and continue to be significant shareholders in the business going forward.

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2020

**Need

SERVPRO locations are on the frontlines as the COVID-19 pandemic spreads to North America. SERVPRO was also called on to provide services when the first cases of COVID-19 broke out in a senior facility in Washington state. Since then, the federal government, Fortune 500 corporations, and hundreds of small businesses called on SERVPRO’s expertise in deep cleaning and decontamination to help keep their patrons safe.

2020_Spraying_300.jpg

1967

A Clean Start

Ted and Doris Isaacson start SERVPRO as a small painting business in Sacramento, CA. Using their background in cleanup and restoration, they decide to become a franchiser for specialists in this industry.

1967_HIGH_RES_Family.jpg

Awards and Recognition

Striving for Excellence

As a national leader in cleanup and restoration, it’s only natural for SERVPRO to receive regular recognition for excellence in a variety of fields. View our list of awards below for a sampling of SERVPRO’s awarded achievements.

Entrepreneur #1 franchise in the category and top 10 franchise overall- #1 in the restorat...

Women’s Choice Award - America’s Most Recommended for Home in the category of Home Restora...

Forbes Magazine - Ranked #5 “Top 20 Franchises For The Buck”

2010 Dun and Bradstreet - Ranked #9 Franchise Opportunity overall

Past Awards and Recognition

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Wall Street Journal - 2008

Top 25 Highest Performing Franchises Top 25 Franchise Brands for financial strength and success Named a Top Performing Franchise
Top 25 Highest Performing Franchises Top 25 Franchise Brands for financial strength and success Named a Top Performing Franchise
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American Society for Training and Development (ASTD) - 2008

Golden Torch Award for Innovation in Practice (Franchise Training)
Golden Torch Award for Innovation in Practice (Franchise Training)
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Entrepreneur Magazine - 2008

Ranked #1 in the Restoration Services category Ranked #28 in the Annual Franchise 500 Ranked #4 in Top Home-based Franchises
Ranked #1 in the Restoration Services category Ranked #28 in the Annual Franchise 500 Ranked #4 in Top Home-based Franchises
  • Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

    *#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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