Emergency Water Extraction & Structural Drying Services

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SERVPRO of Lake Geneva

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(262) 248-7588

4.4

(69 reviews)

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(262) 248-7588

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.  

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

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Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

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What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.

69 Reviews

4.4

Leave Us A Review

Trisa Endicott

about 1 month ago

Outstanding Service from Alex Tracy at SERVPRO I cannot say enough wonderful things about Alex Tracy, Project Manager with SERVPRO. When my elderly mother’s condominium in Fontana experienced sudden and severe sewage damage, I was especially concerned because I live out of state and couldn’t be there to manage the situation myself. Alex immediately took control of the situation and handled everything quickly and efficiently. From the very beginning, he kept me informed every step of the way and made sure I understood what was happening and what needed to be done. His communication was exceptional—responsive, clear, thorough, and reassuring. Knowing that Alex was on-site and overseeing the mitigation gave me tremendous peace of mind. He treated my mother’s situation with care and urgency while making the entire process much less stressful for both of us. Alex went above and beyond what I expected, and I am incredibly grateful for his professionalism, compassion, and dedication. SERVPRO is very fortunate to have someone like Alex Tracy on their team. I would highly recommend him to anyone dealing with a difficult water or sewage damage situation, especially when you need someone you can trust to take charge and get things done right.

Billy Sweeny

6 months ago

Alex, Just wanted to drop a quick note and tell you how great your staff has been. From the moment they arrived, they were extremely respectful, courteous, and careful with our belongings. They are a true representation of your organization and the quality service that you provide. You have a great team and we are so happy that we chose Servpro. Thank you, Bill S Lake Geneva

Patti D.

7 months ago

Conner and Frank did an amazing job demoing a bathroom and some plaster walls in our house! They were very respectful, surprisingly quiet, extremely careful and cleaned up afterwards. This was hard work and they did a Great job! We’ll be using Servpro again soon, as we move through our projects. In addition , Eric the estimator was also nice and very informative as well!

Laura

7 months ago

Water pipes froze and then burst, right during the coldest days of January. The Servpro team came in a flash, and made that terrible, watery disaster, amazingly better. Chelsea and Alex were especially INCREDIBLE! Forever grateful for the time, care, and hard work on behalf of our home. THANK YOU!

Nicole

8 months ago

The ERP is a free and incredibly valuable resource for our facility. It clearly identifies critical information, such as the location of the main water shutoff, so that if a team member is on duty during an emergency, they can respond quickly and confidently. Everything throughout the hotel is clearly labeled, making it easy to locate essential systems and equipment when time matters most. Hannah consistently goes above and beyond. She checks in with us regularly to ensure everything is up to date and to answer any questions we may have. We received both a physical binder and a digital copy of the ERP, and the binder is organized with a wealth of useful, easy-to-follow information tailored specifically to our property. I highly recommend reaching out to Hannah to set up an ERP for your facility. Her professionalism, attention to detail, and ongoing support make the process seamless and extremely worthwhile.

Missy Lavender

over 1 year ago

Starting with people on the phone, my experience with ServPro, my first, has been exceptional. I wanted to particularly call out the young men who have come out multiple times now to bring, take back, bring, and then come back to enhance the flighted part of my basement. They were all wonderful communication people, let me know they were coming in advance and we’re in and out very quickly. Congratulations on your hiring. My son works for TruGreen in Colorado and I think is probably the same age as some of your guys and I know how much customer service is important with any job in a house.

dawn wagner

over 1 year ago

Great teams led by Nick, Seth, Jonathan, Bryce, Sean and Conner. Having Sherry’s speedy professional follow up helped to create a smooth process. After several jobs, communication and exceptional follow through I love these guys. They are professional, knowledgeable, and kind. Their patience with me and my disabilities is exceptional. My service dog thought they were great, too!

Sandra Javorek

almost 2 years ago

Eric was the the manager of our fuel oil spill project. He did an excellant job comunicating with us on what was going to happen, gave us an estimate, which came in under the quote. The crew did excellant work, the area they worked on was in better condition when they finished than it was prior to the fuel oil spill. They aired out the entire basement, which turned out to have no fuel oil smell when completed. I would recommend SERVPRO to anyone and we will definately use them again if needed. THANK YOU SERVPRO.

David S.

about 2 years ago

Awesome company

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal:

Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
Infrared cameras find “hidden” water behind walls and ceilings.
Submersible and gas-powered pumps are used for continuous pumping of high-level water.
Truck-mounted and portable extraction units perform efficient water removal.

After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as:

The water source
The amount of water
How much of the home is affected
Affected materials in the home like carpet, furniture, and drywall

What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on: 

Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry. 
Humidity levels: the higher the humidity, the longer the drying time. 
Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).

Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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