A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Newport News

Our Google Reviews
(757) 244-8467
4.2
(63 reviews)

Need Odor Removal?

You may be dealing with some unpleasant odors in your home or business. Nasty smells like cigarette smoke, old food, or pets can make some unpleasant smells that are hard to get rid of. SERVPRO of Newport News has experience in removing those odors with our professional equipment. Our professional technicians find the source of the odor and determine the best method to neutralize and eliminate the odor from your home or business. Our process is very easy, just give us a call and we will be right there with the right equipment. Our equipment stays in your home or business until the smell is out and smelling like no smell was ever there. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Great, very thorough job! Thank you!

S. Plotnick
Newport News

Guys were great and curious and very professional!

W. Thomas
Newport News

They were all great. The gentlemen that came were professional and courteous and explained the process in detail. 

M. Bunn
Newport News

Keep up the great work, very satisfied 

D. Ziff
Newport News

I had a young man by the name of Dylan do a water job for me an let me tell you he was so professional.

Andrea
Hampton

All of your employees were excellent. They were very professional, kept me informed about the process, and worked hard.

Kensett
Williamsburg

I work in property management and deal with various vendors. I have to say I have never worked with anyone better than Chris from SERVPRO. He is educational, provides immediate estimates, gets the work done faster than I could have imagined and always has great quality of work. I will continue to use SERVPRO with any of my repair/restoration needs!

Abrahams Realty Property Management
Newport News

My home ended up with a widespread plumbing leak that affected the main living room ceiling, adjoining downstairs guest bath ceiling and flooring, laundry room ceiling and flooring and crawlspace beneath those rooms. Matt quickly assessed the damage and responded in a fast manner. He made a few phone calls, and got the process rolling.

Leslie M
Newport News

Mike and his guys did a professional job, were very courteous and kept my home clean throughout the process.

E. Fellman
Virginia Beach

About Us

SERVPRO of Newport News is always here to help with any size disaster to your home or business. Our highly-trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area.

Independently owned and operated by Andrew and Theresa Bahen, SERVPRO of Newport News will now be operated by a team with 35 years of experience in the restoration industry. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO of Newport News. We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.

Andrew M. & Theresa C. & Thomas Bahen, Andrew Bahen Jr., William M. Duffy
Andrew M. & Theresa C. & Thomas Bahen, Andrew Bahen Jr., William M. Duffy
Owners of SERVPRO of Newport News

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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