Emergency Water Extraction & Structural Drying Services

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SERVPRO of West Greenville County

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(864) 292-8570

4.7

(91 reviews)

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(864) 292-8570

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.  

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

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Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

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What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.

91 Reviews

4.7

Leave Us A Review

Pressly Roberts

20 days ago

Can I give 6 stars?! My experience with this team was phenomenal from start to finish. We had an unexpected fridge leak that required mitigation, asbestos abatement and reconstruction. Jacob assured us we were well taken care of from the get go and he wasn’t wrong. Once the mitigation and asbestos abatement was completed I worked with Jeremy and Billy who matched the new hardwood floors perfectly. Holly assisted on the back end with all the questions I had to get everything closed out. Thanks so much ServPro- will surely recommend you to anyone who needs your assistance in the future.

SAINT RYAN.G

24 days ago

JUST HAPPY WHEN A SOUL GET SAVE

SHANA LITTLE

about 1 month ago

Servpro (Ashley/her team and Wanda) were absolutely amazing. Took my nightmare of a situation and turned it around. The communication, updates and quick availability were a blessing. Cannot imagine how this could have gone any smoother! Would recommend them 100/100 times. Truly an amazing company.

Libby Byers

2 months ago

Jacob and his team were great to work with! We had a huge sprinkler pipe break in my community earlier this year and they were quick to respond and did an amazing job. Top notch communication. They were so friendly to the residents and staff and just went the extra mile!

Valerie Fenlayson

3 months ago

Thanks Holly, Ashley and Mike for your hardwork today. I appreciate you guys more than you will ever realize.

Rachel

4 months ago

We had an overall wonderful experience with Servpro of West Greenville. They were prompt in coming out and giving us a quote. They kept us updated throughout the entire process and Ashely was amazing at answering my questions. 10/10 would recommend!

Theresa Loperena

5 months ago

Dylan, Roberto, and Ashley with Servpro absolutely killed it! We had a last minute emergency and they came very quickly, equipment in hand, ready to save the day. We are so grateful for their work and consultation. Communication was excellent. They were transparent about their process, recommendations for treatment and reasoning. All 3 team members had a great attitude. Service was quick and efficient. Highly recommend: 10/10

Bekah Dilger

6 months ago

I had another water leak. ServPro came out and did another fantastic job. They are very professional and care about the damage and making sure things get dried out and cleaned up correctly. I had three different teams come out and I was happy with each one. Ashley came out and finished the job and made sure to vacuum and clean everything up. Cannot say enough good things about this company.

Sabrina Scone

6 months ago

We had a wonderful experience with Servpro of West Greenville from start to finish. Ashley and Wonda were in constant communication updating me on every next step. Jacob the project manager was punctual, informative, easy to talk to, and made sure we understood the whole process. The 3 person crew that arrived to removed the damaged area and start the drying process was quick, respectful of our space, and allowed me to peek over their shoulders to see some of the damaged area as it was uncovered. I hate tgat we needed their services but am so thankful they were there in our time of need. I would highly recommend this company to anyone that is in need of these kind of services.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal:

Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
Infrared cameras find “hidden” water behind walls and ceilings.
Submersible and gas-powered pumps are used for continuous pumping of high-level water.
Truck-mounted and portable extraction units perform efficient water removal.

After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as:

The water source
The amount of water
How much of the home is affected
Affected materials in the home like carpet, furniture, and drywall

What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on: 

Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry. 
Humidity levels: the higher the humidity, the longer the drying time. 
Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).

Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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