Emergency Water Extraction & Structural Drying Services

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SERVPRO of East Central Cincinnati

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(513) 561-7378

4.6

(153 reviews)

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(513) 561-7378

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.  

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

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Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

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What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.

153 Reviews

4.6

Leave Us A Review

Erika El-Sawaf

21 days ago

Joe Wolf has been managing the project of restoring our basement (drywall, paint, new flooring etc.) after we had water damage. He has handled all the details from start to finish and has even jumped in to take care of some smaller details himself rather than waiting on a contractor. When the damage initially happened, the process felt so daunting, but having Joe and his team made all the difference. I didn't stress at all once Joe was involved. He made the whole process seamless and easy and I would recommend him and ServPro to everyone!

Angela Brunson

2 months ago

We had an incredible experience with Servpro, thanks to Chandler D. and Kyree! Dealing with water damage is stressful, but they were absolute professionals from start to finish. They really knew their stuff, explained the process clearly, and were so informative every step of the way. They made a difficult situation much easier to handle. Truly an all-around great team—thank you, Chandler and Kyree! Looking forward to a continuation of reconstruction with Servpro!… Chandler and Kyree is the very reason why we moving forward with the reconstruction with Serpro! Excellent Excellent Excellent!!!

Megan Mills

3 months ago

My SERVPRO project manager, Joseph Wolf, was outstanding from start to finish. He was professional, responsive, and kept me informed throughout the entire restoration process. He made a very stressful situation much easier and truly cared about making sure everything was done right.

Brad Collins

3 months ago

After a failed water heater flooded our finished basement, ServPro was recommended by our insurance company for the mitigation and restoration, and they did not disappoint!!! Working with Joe was super easy, communication was clear and he listened to our ideas/wants to make them a reality while keeping budget and timeline in mind. We could not be happier with the service, quality of work, and timeframe in which the work was done!

Chuck Hatch

4 months ago

Great service by both Chandler and Cory

Amy Gabbard

4 months ago

Drain backup caused major basement flooding and ServPro was out the next day! Aidan, Kyree and Kobe did a fantastic job. Aidan was responsive and attentive to all our questions and the crew was able to tackle a lot in a short amount of time! Use this service if you are ever in need!

Joey Schuler

7 months ago

We reached out to Servpro for some help on a potential mold problem. We recently had our roof replaced due to a leak. Insurance also covered painting due to water staining, but we wanted to make sure there wasn’t anything more of concern behind the drywall and in the attic. Our representative Brandon J. was extremely knowledgable and thorough while using some amazing technology. Photos and guidance on next steps were provided and we couldn’t be more appreciative. Highly recommend reaching out to them for help.

Kelli Roberts

10 months ago

This is the first time I’ve used Servpro for carpet cleaning. Many of my other clients have used them for water and fire restoration services and have been very pleased. I was very grateful for the attention to detail that they had. Not only was the carpet cleaning the best we have had but I had asked for our couch to be cleaned as well. But it turns out there was a warning tag saying I needed to use a different type of cleaning. Even though they did not offer that type of they put me in contact with someone who does.

Scott McManis

10 months ago

Danny and his team did a great job on removing the water damaged drywall in our office. He communicated what was going to be done and why and the work was excellent and they left the office cleaner than when they found it. They worked during our normal hours and kept any disruption to a minimum.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal:

Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
Infrared cameras find “hidden” water behind walls and ceilings.
Submersible and gas-powered pumps are used for continuous pumping of high-level water.
Truck-mounted and portable extraction units perform efficient water removal.

After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as:

The water source
The amount of water
How much of the home is affected
Affected materials in the home like carpet, furniture, and drywall

What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on: 

Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry. 
Humidity levels: the higher the humidity, the longer the drying time. 
Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).

Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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