A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Pittsford, Henrietta

Our Google Reviews
(585) 641-0042
5.0
(50 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

I had an excellent experience with SERVPRO from start to finish. Their team was professional, responsive, and incredibly knowledgeable during a stressful situation. They showed up quickly, explained every step of the process clearly, and handled the cleanup and restoration with great attention to detail.

What really stood out was their communication—they kept me informed the entire time and made sure all my questions were answered. The quality of their work was top-notch, and they truly went above and beyond to make sure everything was done right.

I would highly recommend SERVPRO to anyone in need of restoration services. Reliable, efficient, and trustworthy—definitely a 5-star experience.

Tyler M.
Henrietta

Had my carpet cleaned today by Dillion & Jason…they were very polite and explained everything. I've been very happy with SERVPRO from replacing carpet pad, etc. Hats off to SERVPRO of Pittsford Henrietta. Thanks again!

Carol P.
Henrietta

The entire staff is fantastic here at this location. Hands down the best in the entire Rochester area. I would recommend them to anyone that needs services they provide. I have been working with them for years and they do not skip a beat. Great job always!

Patrick V.
Rochester

The crew was amazing! They worked so hard and did such a great job. I’m writing this review while they finish up late at night, all extremely pleasant, professional, respectful, and thorough. We are very great full for their hard work

Esther W.
Rochester

I woke up to an overwhelming amount of water in my basement. I called SERVPRO and they came quickly and assessed the damage. I was so grateful when a team of 3 people came to clean it up. Within the day it was like it never happened. Would highly recommend.

Josh R.
Rochester

I will always recommend SERVPRO!! They are so customer service oriented and quick when it comes to taking care of any kind of damage. We had a pipe burst and I can’t rave enough about how respectful and hard working they were while cleaning my home.

Shannon B.
Rochester

Thankful to Tyler and AJ for their thoroughness and efficiency in removing water from my basement. They were both professional, friendly, and empathetic to my situation. I felt a great sense of urgency from them both and appreciated that. Along with these two…another big help was Amanda who called often to advise of follow up. Amanda is the perfect person to talk to when going through this situation. This company and these three made it less painful. Thank you Tyler, AJ, and Amanda!

Sarah S.
Pittsford

5 guys showed up within a couple of hours of calling them. They were very respectful and worked together getting my floor tore up so it could dry up. I would recommend this company to anyone. The guys names were Zeke, Michael, Tyler, AJ, and Lorenzo. Thanks guys!

Kathleen Y.
Pittsford

About Us

SERVPRO of Pittsford, Henrietta understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Pittsford, Henrietta specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Pittsford, Henrietta can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Pittsford, Henrietta.

We pride ourselves on providing incredible customer service while making the process as seamless as possible. If you would like to schedule service for your home or business, we got you!

Serving the Greater Rochester, Pittsford and Henrietta area since 1979, SERVPRO is the cleaning and restoration brand you know and trust.

Douglas Glassman
Douglas Glassman
Owner of SERVPRO of Pittsford, Henrietta

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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