A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Eastern Niagara County

Our Google Reviews
(716) 815-3700
4.5
(59 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Great people and great service! 

Alex C.
Tonawanda

Moving back to North Buffalo after 20 years has been a challenge, including having a leaky, musty basement. Called SERVPRO and Len gave me excellent and immediate attention!! Absolutely the best! I would recommend highly and felt the customer service was excellent and the integrity second to none!! I found a wonderful company and will call in the future if any other needs arise. Thank you!

Debbie D
Niagara Falls

The crew was very efficient ! They did a great job with the air duct cleaning at my home.

Sam
Getzville

I had to use their services again due to some broken frozen pipes. Michelle and Robin did an excellent job. Company is very accommodating!!

This company is awesome!! Very professional owner and staff. Highly recommend

Sheila Ann
Williamsville

I would definitely recommend SERVPRO. Len was easy to work with. Steve & Chris were very thorough & professional. I cannot remember the two girls names but they were prompt, courteous & fast when they came to check the progress of the dryout. Len came himself to pick up the last machines and asked a lot of questions to be sure I was happy with their services.

Kelly Lynn
Niagara Falls

Today Robin and Michelle came to our house to clean our sectional and chairs, THEY DID AN AMAZING JOB! Everything looks brand new. They were both very professional and worked so efficiently! We will definitely request them for any other cleaning tasks! 5 stars ladies

Alyssa S
Lockport

The best team around ! Great services. Highly Recommended

Jenn U
North Tonawanda

I'm a property owner with several properties in WNY. I have used SERVPRO for over 8 years and have had great success, whether it's been a major cleanup with 2 inches of standing water in an apartment or our regular carpet cleanings. The carpets always smell and look great. I highly recommend them. 

Eric L
Lockport

" Excellent Job...A LIFESAVER !"

Michael N
Niagara Falls

About Us

SERVPRO of Eastern Niagara County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Eastern Niagara County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Eastern Niagara County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Eastern Niagara County.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO Flag
Noemi T. Garcia MD

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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