Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Jersey City North, The Heights
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(201) 201-1123
5.0
(127 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
127 Reviews
5.0
Leave Us A Review
Timothy Pagan
10 days ago

Steven and Julio were quick and very helpful. Although the job is still in progress they have come to check and explained best things to do while drying process is happening. Kevin has also been very helpful in getting this done quickly. Overall good experience.

Nick
about 1 month ago

I had a water damage in my apartment recently from unit above. I had a positive experience working with ServPro Team to recover from this water damage. Jason and his team Manuel, Julian and Julio were extremely responsive and attentive to my concerns, ensuring everything was handled well. I highly recommend this team to any homeowner needing help with water damages.

Lisa Calligy
3 months ago

Jason and his team, Brian and Patrick, truly embody what top-tier, reliable service means. Anyone who has ever experienced a home flood knows how overwhelming it is, but calling Jason at ServPro immediately erased all my anxiety. His prompt response and clear communication throughout the remediation process were incredible. I felt completely confident that the job was being done right. To top it off, he was so patient and courteous, answering all of my questions quickly since the whole process was entirely new to me. They turned a nightmare situation into a seamless experience!

Spach Trahan
4 months ago

This is our second time needing ServPro, and both times we worked with Jason, Pat, and Bryan, who are very professional and responsive. They came soon after the leak to remediate and kept the area blocked off to prevent any impact to other parts of our apartment and keep our kids away. They came back to check on the progress of the remediation and removed everything once it was dry. Minimal impact to quality of life and trustworthy remediation of water damage.

Maryann Zawatsky
4 months ago

Could not be more thankful for Servepro during such a stressful situation. Our hot water boiler leaked and caused water damage through our apartment and even affected our neighbors below us. Pat and Bryan responded quickly, walked us through everything, brought in dryers and water removal equipment right away, and thoroughly inspected for moisture/mold concerns. They were professional, very responsive, and honestly made a chaotic situation feel manageable. They are elite!! Highly recommend.

Daniella Montesano
6 months ago

Jason, Pat, and Brian were great with the water remediation in our house after we had a sudden pipe burst. Very diligent and protected our personal belongings during the process.

Charles Schilling
6 months ago

Serv-pro Majeski team were professional, sympathetic to our situation, accomodating and professional. Their work was thorough and completed on time and budget. Highly recommend them.

Quandra Jackson
9 months ago

I would like to commend ServPro for the prompt, professional, and courteous service. There was an incident where the basement flooded with up to 14” of water that had to be removed. Our concern was that other problems could develop (i.e. mold, musty odors, etc.) Our first contact was with Jason who came out and checked the area. He was extremely knowledgeable and helpful. He explained the process in detail from start to finish, and conducted an assessment of the area. He is truly amazing!!! Not long after, Aaron & Patrick were dispatched to the residence for moisture removal & clean up. They too were proficient and got everything up and running very quickly & efficiently. Fast forward to completion, the basement wall was removed, and the area dried, dehumidified, & sanitized! They did a fantastic job with the cleanup. All of them give a whole new meaning to pride & professionalism, and I would highly recommend them & their company to anyone in need of their services! Excellent work gentlemen, excellent work!!!

Nick Lule
10 months ago

Pat and Bryan were professional and excellent. They gave honest assessments and were always on time and responsive. They made this hard experience a bit easier and were VERY clean. Thank you Pat and Bryan!

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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