Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Southern Alamance and NW Chatham Counties
Our Google Reviews
(336) 223-8050
5.0
(15 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
15 Reviews
5.0
Leave Us A Review
Rose Etheridge
27 days ago

Great work.. timely and efficient.

Dianne Higgins
about 1 month ago

They were prompt, professional, provided excellent suggestions and guidance for the water damage restoration and the end result exceeded my expectations. They worked hard to max out whatever they could within my budget to ensure I got the best materials and repair options. Communication was consistent and they kept me informed of the repair process every step of the way. I highly recommend this company.

Sarah Cade Holland
2 months ago

Mike and Otto were incredibly helpful in putting our house back together after a bathroom pipe flooded our floors! They communicated well, were on time, efficient, worked with our insurance company… and our house looks better than it did before. I definitely recommend these two!

Tangi Wang
2 months ago

Devin and Dylan did a great job in our attic and went above and beyond to get the job done.

Samantha Shuford
2 months ago

If I could give more than 5 stars, I would! There can't possibly be a better team than Sarah, Yvonne, and Mitch at Servpro. From start to finish, they have been an absolute pleasure to work with. Sarah is a delight—friendly, professional, incredibly responsive, and a fantastic communicator. She truly listens to any concerns and is quick to address them, making every project feel seamless. Honestly, how many people can say they enjoy calling a crawlspace company? I can! Every interaction with their team is pleasant, and they always make you feel like a valued customer. Mitch is the A-team when it comes to crawlspace work. His craftsmanship is outstanding, and he takes great pride in what he does. He was communicative throughout the process, carefully addressed every concern we had, and left the crawlspace looking fantastic. His attention to detail and commitment to doing the job right really stood out. Over the course of several projects, we've come to know, love, and trust this team completely. They're honest, dependable, fairly priced, and consistently deliver exceptional work. I wouldn't hesitate to recommend Servpro to anyone looking for quality work and outstanding customer service. Thank you, Sarah, Yvonne, and Mitch—you all are the best!

Robert Barrier
2 months ago

Mike took great care of us as we recovered from a plumbing leak recently. He communicated effectively and ensured the at we were very satisfied with the work. Thanks!

Susan McPherson
3 months ago

The moving team did an awesome and amazing job packing and unpacking my house. They were very easy to work with, very concerned about getting yhe things back in yhe right places, right rooms and even offered to rearrange if needed. Could not have asked for a better crew. A big thanks to Will, Tyler, Dillon and Devon. You guys are the best. I appreciate everything you did to make my moving out and moving in transition not so overwhelming.

Jennifer Headley
3 months ago

Communicative, professional, flexible, and friendly!

Vickie Johnson
over 1 year ago

I had Servpro handle a mold cleanup at my home, and they did a fantastic job! The team was quick, professional, and left everything spotless.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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