A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Kernersville
Our Google Reviews
(336) 748-0250
5.0
(44 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I’ve been very pleased with the services provided by ServPro. From the onset, they explained exactly what would take place and the time it would take to complete the process. Each staff person was extremely professional, and friendly. The sub-contractor was also timely and professional. I would definitely recommend ServPro to others needing their services. Hopefully I won’t need them again, but if I do, they’ll be the first ones I’ll call!

Gloria Feimster

Very attentive, appreciative of your business

Bob Sexton

Very responsive. Clear and effective communication. Does excellent work. Pleased with progress/results so far. I would recommend family and/or friend.

Harris Smith

I chose the team at Servpro to cleanup and mitigate water damage due to a water leak on the second floor of my house. Angela has been very good at coordinating and communicating with me, while Brandon, Ben, Kaden, and others, have done a great job to ensure there would be no water or humidity left anywhere, even in hidden places. Job well done! 👍

Robert Rheault

Our dishwasher leaked into our flooring and island cabinet. Jason was great, he made a quick response and was very thorough. He was really just a helpful and friendly associate, he came out multiple times to check in and make sure our progress was on point to dry out the kitchen as needed.

Heather S

Jason is a pro… He brings a lot of confidence and knowledge to a project which is relieving to the homeowner going through a loss

John Rosato

We have had such a positive experience with Brandon and Angela at Servpro! We had some water damage at the house and they were able to come out the next day and get things started. Brandon and the other tech that came with him (I’m so sorry I cannot remember his name 😭) were so great! They got everything set up to start drying very quick and efficiently, cleaned up after themselves very well. They were very personable and so nice and very professional! They communicated every step of the way and were able to work with our schedule for the days needed to come back for monitoring and Brandon was very thorough when doing the monitoring and quick to make any needed adjustments to ensure the job was done properly. Angela is an absolute sweetheart she was so positive, supportive, and sincere while talking with her about the insurance claim and scheduling. They all made this unfortunate circumstance very stress free and easy for us. Highly recommend!

Miranda Floyd

When life throws you an unexpected tragedy, and you need a professional who knows how to provide that humane touch, I recommend ServPro, under the leadership of Jalen and Caden their team provides professional service and knows how to handle your personal property with respect. Thank you! Jenice

jenice matias

Serv pro of Winston Salem provided excellent, professional service. They were very accommodating to our needs in a time of distress. Thank you, Angela and Mike Lilly for your patience and understanding. I would like to send a special THANK YOU to Jason and his team for your hard work and dedication. We were very pleased with the outcome! May God Bless you all!

Marie Melton

About Us

Since 1998, SERVPRO of Kernersville has been a trusted restoration and cleaning service provider in the local community. Locally owned and operated by Britt and Stacy Holcomb, SERVPRO Team Holcomb is committed to helping homeowners and businesses recover from unexpected disasters with speed and professionalism.

We specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. Understanding that emergencies can happen at any time, we provide 24/7 emergency response to ensure fast and reliable service.

With advanced restoration technology, highly trained professionals, and a dedication to customer satisfaction, SERVPRO of Kernersville is ready to handle any job—big or small. Our goal is to restore properties quickly and efficiently, making damage "Like it never even happened."

Britt & Stacy Holcomb
Britt & Stacy Holcomb
Owners of SERVPRO of Kernersville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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