
Meet Our Team
All it takes is one call to SERVPRO of Kalamazoo and Portage. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Eric Chesser, team member at SERVPRO of Kalamazoo and Portage]()
Eric Chesser
President
- Eric became part of the SERVPRO of Kalamazoo and SERVPRO of Portage family in 2025 when he purchased the franchises.
- With more than 20 years of experience in the restoration industry and a Master's Certification in Fire and Water Restoration, his leadership and expertise have been key to the company's continued growth and success.
- Outside of work, Eric has been happily married to his amazing wife since 2002 and is a proud father to two children, Jacob and Madison.
- He holds a black belt in Karate, has a passion for cars, and enjoys spending his free time on the golf course.
![Simon Buzalski, team member at SERVPRO of Kalamazoo and Portage]()
Simon Buzalski
General Manager
![Tony Norris, team member at SERVPRO of Kalamazoo and Portage]()
Tony Norris
Project Manager
![Mike Tremblay, team member at SERVPRO of Kalamazoo and Portage]()
Mike Tremblay
Project Manager
![Josh Flood, team member at SERVPRO of Kalamazoo and Portage]()
Josh Flood
Reconstruction Project Manager
![Leo Garza, team member at SERVPRO of Kalamazoo and Portage]()
Leo Garza
Assistant Project Manager
![Alex Herrera, team member at SERVPRO of Kalamazoo and Portage]()
Alex Herrera
Assistant Reconstruction Project Manager
![Katie Norris, team member at SERVPRO of Kalamazoo and Portage]()
Katie Norris
Structure + Personal Property Supervisor
![Gabby McCrory, team member at SERVPRO of Kalamazoo and Portage]()
Gabby McCrory
Restoration Technician
![Josh Silsby, team member at SERVPRO of Kalamazoo and Portage]()
Josh Silsby
Restoration Technician
![Justin Popp, team member at SERVPRO of Kalamazoo and Portage]()
Justin Popp
Facilities + Maintenance Assistant
![Brooklyn Herrera, team member at SERVPRO of Kalamazoo and Portage]()
Brooklyn Herrera
Program Compliance Administrator
What our
customers are saying
Excellent Communication and Service. Gabby is exceptional and very polite. Would recommend to anyone needing home cleanup assistance.
Mike and his team Gabby, Brock and Cody were great. Very respectful and so very professional and helpful. Took time to explain everything and did a great job.
Mike and his team were absolutely amazing.They got to my house lightning quick took care of everything above and beyond the point of anything I was expecting. They were professional courteous and very friendly. I trusted them in my house to the point I left my doors open for them to work while I continued my job at work and life as a father while they were here saving our house. They were great with my son's like they were friends coming over to help us out. I would recommend them to everyone and anyone that's ever in a disaster requiring their services. Thank everyone of you that came here and saved my house. If I ever have another problem that they service you guys will be the only ones I call. Thank you all again for treating us like your own family. Andy your review must be because you were trying something crooked and they didn't want to be dishonest so it upset you because it sure doesn't sound like the company I had here at my house.
Had our rental home cleaned. House was a disaster with cat mess everywhere. Team Katie, Brock, and Derrick came in and in about 6 hours had cleaned the house spotless and had it smelling amazing. Thank you so much!!
I have used a number of Cleaning services over the last 30 years for our rental properties, and I have to say I wish I would’ve came across Servpro in the very beginning. Their service, communication and customer service is outstanding! I will continue to use Servepro and I highly recommend them to anyone wanting the job done efficiently and receiving the best customer service!
Gabby and Brock did an outstanding job!! Water leak.
Within the first few weeks of moving into our new home, we were shocked to discover a water leak causing significant damage. Thankfully, this SERVPRO team made a stressful situation so much easier! Cody and Wyatt worked late into the evening to get the drying equipment set up right away. Gabby and Katie were so kind and patient with our two dogs, who looked forward to seeing them each morning! The entire team was great at answering questions and keeping us informed throughout the process. We are so grateful for their hard work and kindness during such an overwhelming experience.
Thank you ServPro for all your hard work and professionalism while dealing with the leak in our basement. We greatly appreciate your willingness to come right out on a Sunday night during Labor Day weekend. Your team was very courteous and kind. We highly recommend them!!
Jessica, Brock and Katie were very professional, efficient and courteous during the cleaning and remediation of our basement. They kept us well informed of their activities. They arrived on time each day and notified when they were on their way. The Project Manager, Mike, coordinated all activities and responded to any questions very promptly. This remediation experience was entirely new to us so we appreciated Mikes patience with our inquiries. He even added humor to what could be a daunting project. We have a couple more steps to complete the process but to date it has been a very positive experience. Definitely recommend...
About Us
At SERVPRO of Kalamazoo and Portage, we understand how overwhelming fire or water damage can be and the impact it has on your home or business. Our mission is to reduce that disruption and restore your property quickly, making it "Like it never even happened."
We specialize in cleaning and restoring residential and commercial properties affected by fire, smoke, or water damage. Our team is also trained to handle mold and mildew remediation to keep your property safe and healthy.
Our staff receives extensive training in property damage restoration, from SERVPRO's corporate training center to regular IICRC-industry certifications. With a nationwide network or skilled franchises, we have the resources to handle any size disaster, big or small.
If you're in need of professional restoration services, give us a call today.
Proudly serving communities since 1967, SERVPRO is the trusted name in cleaning and restoration.












