A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Westfield, Southwick

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

About Us

Since opening our doors in 2016SERVPRO of Westfield, and Southwick has proudly served the Western Massachusetts community with trusted, high-quality restoration and cleaning services. As a locally owned and operated franchise backed by the national SERVPRO network, we bring the perfect combination of local care and industry-leading expertise to every project we handle.

When fire, water, or mold damage disrupts your home or business, our team understands that time is critical. That’s why we provide 24-hour emergency service, 365 days a year, ensuring that help is always just a phone call away. Our highly trained technicians respond quickly with advanced equipment, specialized cleaning products, and years of hands-on experience to restore your property and peace of mind.

Our franchise was founded on a commitment to professionalism, compassion, and exceptional service. Each member of our team is IICRC-certified and receives ongoing training in the latest restoration techniques, safety standards, and customer service practices. Our goal is to make the mitigation process as smooth and stress-free as possible for homeowners, business owners, and insurance partners alike.

At SERVPRO of Westfield, and Southwick, we specialize in:

  • Water Damage Restoration – Extraction, drying, and dehumidification following floods, leaks, and plumbing failures.

  • Fire and Smoke Damage Restoration – Soot removal, odor control, and full structural cleaning after fire events.

  • Mold Remediation – Safe containment and removal of mold growth using industry-approved methods.

  • Storm and Disaster Response – Rapid mobilization for large-scale property damage from severe weather.

  • Cleaning and Disinfection Services – Residential and commercial cleaning, including biohazard and post-construction cleanup.

What truly differentiates our franchise is our dedication to customer satisfaction and community trust. We take the time to communicate clearly, work directly with insurance carriers, and treat every property as if it were our own. Our reputation has been built on consistent results, integrity, and the confidence that we’ll make it “Like it never even happened.”

With nearly a decade of proven service, SERVPRO of Westfield, and Southwick continues to grow through our unwavering commitment to quality, reliability, and compassion. Whether it’s a small residential cleanup or a large commercial loss, our experienced team stands ready to respond—day or night—with the resources, skill, and care our customers deserve.

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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