A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of New Orleans Uptown & Mid-City

Our Google Reviews
(504) 468-3047
5.0
(57 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Thank you Brian, Jordan, and Chino for going above and beyond in helping us doing not only the big things like demo and mitigation, but down to helping us move items to start the next phase of our home reconstruction. I love that SERVPRO New Orleans is a one stop shop for all services!

Melissa F.
New Orleans

James, Cody, Chino, & Billy were all very kind, caring, & professional. Made an upsetting water damage situation bearable! Appreciate you all!


 

Simone F.
New Orleans

very professional, well mannered, and did an outstanding job with everything I needed! Would definitely recommend his crew and business! Would not think to go anywhere else.

Jae C.
New Orleans

I contacted SERVPRO® to do a job for me cleaning up my sister’s house. My sister, Laura, is handicapped with cerebral palsy and unfortunately is also a hoarder. There was a trail through the house of about 12” wide with papers and debris 2’ high. I met the crew when they showed up for the first day’s work and I was so impressed by the efficiency of the tech crew and their regard for my sister’s things.

Phillip P.
New Orleans

Everybody who came to my office from SERVPRO® was excellent! I felt confident after they arrived, that everything would be OK, and it was.

Robert M.
New Orleans

I had two small children present, and the team was very courteous in handling their questions and curiosity. 

Kim M.
Metairie

SERVPRO® of New Orleans Uptown & Mid-city is always ready whenever I need them. They provide quick service with the appropriate response no matter how big the job!

Jim S.
New Orleans

Fabulous work! The guys were polite, nice and I was amazed at how neat they left things after each day. I was pleased with the entire experience! Outstanding work!

Katherine L.
New Orleans

What an awesome, clean, and very responsive company. Jordan and Chino made a bad situation fun, easy, and stress-free. They both have great work ethics and outstanding communication. I'd recommend these guys all day. Very obvious that corporate-level leadership is great because the company's values and professionalism shined strong through these two young men. They gave me hope that hard-working individuals with values and morals still exist. Awesome job SERVPRO team.

Reuben B
New Orleans

About Us

Since opening our doors SERVPRO of New Orleans Uptown & Mid-City has experienced many natural disasters alongside our community. Having experienced our own share of losses, we understand the stressful and emotional process that goes along with a fire, mold, or water loss. 

Our team of dedicated technicians is here for you 24/7/365 to put your mind at ease and make your restoration a breeze. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of New Orleans Uptown & Mid-City.

From tarping a roof after a storm to soot removal, and water drying, we’ve got you covered! We pride ourselves on three fundamental basic principles: hard work, proper training, and customer service. We care about our community and the residents who live here.

At SERVPRO of New Orleans Uptown & Mid-City, we have national contracts with multinational insurance companies and property management firms due to our size. Damage can strike a home or business at any time, and we are always prepared to help. SERVPRO of  New Orleans Uptown & Mid-City has a crew on call 24/7 to assist the needs of those in emergency situations. From water damage at your Metairie home to a warehouse fire in your local business, we have the experience and training to quickly mitigate these losses. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of New Orleans Uptown & Mid-City pride ourselves on exceeding these standards.

If you would like to schedule service for your home or business, please call or text us today!

William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
Owners of SERVPRO of New Orleans Uptown & Mid-City

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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