What an amazing experience for a rotten situation, with a pipe burst on New Years Eve, they came within the hour helped to pump it out and stop the water, helped me arrange a plumber, had me dried out and kept me current on what to expect and next steps. Though 2026 came in with a surprise it also demonstrated that there are individuals out there that can help you get back on your feet again. Thank you Drake.

They were great! They arrived on time everyday and cleaned up when they left. Their work was of very high quality. I would highly recommend Vinny and his team m.

We had a small issue and Brian came over. He helped us and pointed us in the right direction on how to rectify the problem. He was very knowledgeable and helpful. Thank you Brian!

Servpro is a great local business with prompt response time. They gave us a great consultation and we continue to use them because we trust them as an expert.

I don't find myself doing this very often, but there are times that guilt would consume me if i didn't recognize performance that is so extraordinary on multiple levels. We were consumed with a water event that turned our recently renovated home upside down. Water goes wherever it wants and destroys everything it touches. The layers of responsiveness necessary to restore a home from beginning to end would test the fortitude of anyone unfortunate enough to experience it. Within fifteen minutes of discovery numerous people were responding to the initial phase of chaos. Fire personnel, HOA, and trades were here. Drake Haigh, President of Servpro of Northwest Lake County took the primary lead along with members of his organization. He broke down utter confusion to the "sum of it's parts", and instilled immediate confidence that we were in good hands, confirming he would stand with us throughout the initial mitigation to the final punch list to completion. That commitment of professionalism, concern, and hands on responsiveness / mediation with our insurance company in addressing the level of detail information they required was extraordinary. Every phase requiring expert expertise across multiple skill sets was incredible. When you witness a team of individuals sharing a people centric approach to a common goal, you see an organization that is cohesive and committed from the top down and bottom up! I can not say enough about Drake and his diverse team. I can only attest to a company comprised of skilled professionals that can lift the burden of loss and replace it with flawless results. You could have utter confidence in having them represent your ongoing needs dealing with the unforeseen!

Thank you Serve Pro Mundelein for fast and excellence service!

When my sump pump failed, Drake and his crew were out quickly, and saved my carpet! His guys worked hard, and made us feel at ease while they cleaned up my mess of water! I would use them again, when trouble strikes!

Drake and his team at Servpro are first class professionals. They provide quick responses that are friendly and professional. They evaluated the water damage in my mudroom and provided a quick sensible solution. Water damage in your home can be a stressful experience. However, Drake and the Servpro team made it easier to deal with. I recommend Drake and his team for any water or other damage restoration need you may have. Thank you Servpro team!