Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of South San Bernardino City
Our Google Reviews
(909) 521-7999
4.8
(16 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
16 Reviews
4.8
Leave Us A Review
Annak. 8
2 months ago

I can’t find the right words to describe this company. The day we had the water damage it was late at night when my son found them and he called and spoke to John Baias, he is the supervisor in the South San Bernardino Servpro Company. He was nothing but patient, courteous and he acted as fast as possible and brought his team to start working at our house. His team didn’t leave until we were comfortable and at ease! And from that day I knew we can trust him to also do the reconstruction too! I’m very thankful and happy with his work. I will refer his company if anyone who needs it. And he did mentioned to me if you ever have any problem with the work we’ve done you have one year warranty and you can call me anytime to come and fix it. So I am confident that he will do it if we ever have any concerns or problems.

Ella Miller
3 months ago

John was fantastic to work with! He was professional, friendly, and kept me informed throughout the entire process. His attention to detail and commitment to providing excellent customer service really stood out. The work was completed on time, and the results exceeded my expectations. I highly recommend John and his team to anyone looking for honest, reliable, and high-quality service. Thank you for a great experience!

Alan Inzunza
10 months ago

Thankful for John and his team of Servpro of South San Bernardino for coming out and helping me out with the water damage in my kitchen. 10/10 recommend

Dacia Von Buck
11 months ago

We had a water leak from the dishwasher line and our insurance company put us in touch with Serv Pro. Jon and Diane did a wonderful job bringing in their big fans and drying out our drywall and carpets. There was some water damage to some lower cabinets, they removed them and supported the countertops. We would recommend their service to our family and friends.

John Hallowitz
about 1 year ago

Extremely positive experience having Jon and Diane manage renovation of water damage to walls and ceiling across two rooms. I was very happy with the work of their asbestos testing and removal sub. All their workers were great, but I cannot say enough praise for Sipriano who took the lead on dry wall installation and repainting. Not the first contractor I've used but by far the best experience I've had using one. Very quick to respond to texts and phone calls.

shaun holke
over 1 year ago

John and Diana were amazing to work with. Walked us through the process from A to Z and communicated daily on the status. We had a water leak between the bathrooms and they came by daily to check on the drying and helped us navigate our insurance company. Would highly recommend them for any of your needs.

Brian Varhas
almost 4 years ago

This Servpro team is amazing. They are super responsive, knowledgeable, easy going and were willing to work on my time line. They helped relieve a lot of stress in a very stressful situation. A big thanks to the entire team.

Chris Man
almost 4 years ago

Good professional people,punctual,and very helpful would definitely recommend their business

Chris Miller
almost 4 years ago

This is by far the most impressive company I've ever seen! They have an amazing staff that did a beyond perfect job. My mom had water damage to her house and she is elderly. The staff was so attentive to her needs and packed everything beyond perfectly. I wish I could hire them for all my needs it was so impressive! I am incredibly grateful for not only their efficiency, but their attentive and caring nature towards my mother. It made a stressful situation turn into an easy process. Thank you so very much!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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