Emergency Water Extraction & Structural Drying Services

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  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Burnaby North, Port Moody
Our Google Reviews
(604) 809-1555
5.0
(10 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
10 Reviews
5.0
Leave Us A Review
April Fahlen
26 days ago

Preet was quick to get us in at a great price. On the day, Nishan did an amazing and very thorough job. He worked hard for hours. There are no amount of thank you's for everything they did that day.

gopal krishan
27 days ago

We hired SERVPRO of Burnaby North and Port Moody for mold removal in Burnaby and had a great experience. The team arrived on time, carefully inspected the affected area, and clearly explained what needed to be done. They were professional, thorough, and kept the space clean throughout the process. I would definitely recommend them for mold remediation services.

Vishal Dawar
27 days ago

SERVPRO of Burnaby North and Port Moody did an excellent job helping us with mould removal in Vancouver. Their team responded quickly, explained the process clearly, and handled everything professionally. The work was completed efficiently, and they left the affected area clean and properly treated. I highly recommend them to anyone dealing with mould or water damage.

Georgia Minopetra
2 months ago

Highly recommend SERVPRO. Preet inspected our attic for mold and was very professional. He explained his plan, thoroughly checked the wood using a temperature measurement tool, and walked us through the findings clearly. He also sent over a detailed report with pictures via email. The service fee was reasonable and the communication was top-notch. Thank you, Preet!

Saurav Garg
4 months ago

Their commitment to quality workmanship and customer service provided confidence that the issue was addressed properly and safely. I would not hesitate to recommend their services to anyone requiring mold assessment or remediation work. Thank you for delivering such a professional and positive experience.

JOTIE BRAR
5 months ago

I am writing to express my sincere gratitude for the excellent service you and your team provided during the recent water-damage emergency in the basement of my Burnaby house. From the moment I contacted you, your response was prompt and reassuring during what was a very stressful situation. The team arrived on time, thoroughly assessed the damage, and explained the entire process clearly before starting the job. The workmanship was top-notch. I was impressed by your use of proper drying equipment and by how you ensured all moisture levels were fully controlled while paying attention to every detail. What stood out the most was your honesty and transparency; there were no hidden costs, and I appreciated being kept updated throughout the project. Your technicians were respectful and clean, ensuring everything was handled safely and efficiently. I will highly recommend you and your team to anyone dealing with water damage or mold problems. Thank you for providing such a reliable, knowledgeable, and truly professional service.

S P
5 months ago

I had an excellent experience with Preet & team for water damage emergency in my burnaby house basement. From the moment I contacted them, their response was fast, professional, and reassuring during a very stressful situation. The team arrived on time, assessed the damage thoroughly, and explained the entire process clearly before starting. Their workmanship was top-notch—they used proper drying equipment, ensured moisture levels were fully controlled, and paid attention to every detail. What stood out the most was their honesty and transparency. There were no hidden costs, and they kept me updated throughout the job. The technicians were respectful, clean, and made sure everything was handled safely and efficiently. I highly recommend Preet and his team of technicians to anyone dealing with water damage and mold problem. Reliable, knowledgeable, and truly professional service.

Henedine Bartels
6 months ago

We had sudden water damage in our basement in Burnaby and called right away. The team responded quickly and handled the emergency water removal very professionally. Everything was cleaned up fast and they even helped us with the insurance process. Highly recommend their water damage restoration service.

DK
7 months ago

I had flood damage at my rental property in the Burnaby area. Living in Alberta, this was a bad situation. When I contacted Servpro of Burnaby I spoke with Preet and explained the situation. They were very friendly and professional and very quick to respond to the property. Thank you to Preet and his team for the great service and communication, and making a bad situation MUCH better.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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