Claims Information at
Your Fingertips
Claims Information Center
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The SERVPRO® Claims Information Center (CIC) provides claims information
at your fingertips. As an estimate is created and updated, it is uploaded to SERVPRO’s Corporate database called
ReportER. This information is then made available through SERVPRO’s Management Dashboard (below).
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The CIC is an easy way to view
information on a particular claim. Just some of the benefits
of the SERVPRO CIC include the following:
- First Notice of Loss - An overview of when SERVPRO
was notified of a claim, including time stamps, notes, and the
type of damage.
- Job Summary - Job overview that includes price
estimates, notes of conversations with the customer, and
date/time stamps of the entire process.
- Digital Pictures - Damage and documentation.
- Detailed Invoice - A
detailed list, broken down room by room, of services performed
and charged.
The CIC is a management tool that
can help your company manage claims information. To learn more about
the Claims Information Center, contact the SERVPRO National Accounts
Department at 615-451-0200.
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