Joseph Pelli has attended all
Regional Meetings Since 1989

-- Carpet Installation
-- Deodorization:  Methods & Uses
-- Office Automation Systems
-- Dehumidification
-- 3M Scotchgard
-- Production Guidelines
-- Equipment Maintenance
-- Hazadous Communications
-- Safety Requirements
-- Advanced Carpet Spotting
-- Electronic Claims Handling
-- Employee Orientation
-- Managing Office Priorities
-- Dealing with Subcontractors
-- Psychometrics & Water Damage

-- Water Damage
-- Wood Touch-up & Repair
-- Time Power/Problem Solving
-- Advanced Floor Care
-- Successful Move-outs
-- SERVPRO & the EPA
-- The Business of Money
-- Wood Floors
-- Duct Cleaning
-- Commercial & Residential Sales
-- Hiring Sales People
-- Improvements in Equipment
-- How to Train Employees
-- Keys to a Large Loss
-- Subrogation Recognition

-- Model Business Plans
-- Educational Marketing
-- Accounts Receivable & Collection
-- Employee Retention
-- Understanding Financial Reports
-- Working as a Team
-- Understanding Truck Mounts
-- Drying Hard-to-reach Areas
-- Electronic Commerce
-- Resid. & Comm. Duct Cleaning

-- Intro to QuickBooks Pro
-- Retaining Current Customers
-- Goal Development Process
-- Managing Salespeople
-- Leading & Motivation Employees
-- Spot Removal Guidelines
-- Stages Board
-- The Science of Drying
-- Safety Issues in the Workplace
-- ScanER & the EC Toolkit

-- Leather Care Procedures
-- Personnel Mgt. & Safety Programs
-- ServproNET
-- Electronic Claims Mgt. Process
-- Equipment Lab
-- Employee Accountability
-- Conducting Sales Calls
-- Y2K Phenomenon
-- QuickBooks Pro:  Using SERVPRO
    Specific Reports