Service Capabilities

Independently Owned and Operated™

Managerial Staff

Owners
	Rick Bilbrey Kathy Bilbrey
Customer Service
	Chuck Behrman or Steve Yeager (636) 926-0033
Billing/Payment
	Kathy Peeler (636) 926-0033

Look for Our Vans!
What to look for

What are our capabilities to serve? Service Capabilities

SERVPRO^{^®} of St. Charles Co. employees will be working in your household to get it back to pre-loss condition. In order to do this, we use some pretty sophisticated equipment and other resources to provide the most effective method of cleaning your house. We have Restoration Crews available to clean or restore whatever damage you may have. Our office and warehouse space allows for plenty of room to store items on a move-out situation. Below is a list of the equipment we use and how each works to restore your property.

Large Drying Units

We have drying units like the one to the left. We use these in the dehumidification process after a water damage.

Trucks and Vans

SERVPRO^{^®} of St. Charles Co. uses a variety of trucks and vans for use in the transport of equipment to and from a job. We have service vehicles much like the ones below. These vehicles carry all the essential tools we will need to restore your property.

CAT Loss Truck

Van with truck mount

Standard Commercial Dehumidifiers

Using a 115 volt outlet, this unit blows 650 CFM of dry air from its internal blower and will continue to draw water from the air when the temperature is as low as 33 degrees F. It is quite clear how we can use our dehus to assist in the drying process after floods and fires.

dehumidifier

rx-20 and roto

Other Equipment

SERVPRO^{^®} of St. Charles Co. uses a variety of other devices in the restoring process. We have extraction units, ozone generators, and thermofoggers. Ask our technicians about how these machines work.

Electronic Commerce Capabilities

SERVPRO^{^®} also supports all of its franchises through a detailed net of information over the Internet and other paperless methods. This helps each franchise in servicing the customer better. A list of all functions that are at SERVPRO^{^®} of St. Charles Co.'s disposal is below; this will give you a better sense of comfort knowing that professional cleaners are in control of your property's clean up. We pride ourselves on efficiency and customer satisfaction.

Microsoft^{^®} Excel	ServproNET^{^®}
Microsoft^{^®} Word	QuickBooks Pro

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