Jim and Julia have attended all
of the Regional and Director/
Trainer Meetings since 1989.

-- Carpet Installation
-- Methods & Uses of Deodorization
-- Dehumidification
-- MasterSeries
-- 3M Scotchgard
-- Duct Cleaning
-- SERVPRO & the EPA
-- Wood Floors
-- Production Guidelines
-- Equipment Maintenance
-- Top 20 Chemicals
-- Hiring Sales People

-- Water Damage
-- Wood Touch-up & Repair
-- Fire Retardation
-- Time Power/Problem Solving
-- Basic Floor Care
-- Advanced Floor Care
-- Successful Move-outs
-- Basic Sales thru X-Dating
-- Safety Requirements
-- Insurance Subrogation
-- OSHA:  Bloodborne Pathogens
-- Hazardous Communications

-- How to Train Employees
-- Designing a Warehouse
-- Advanced Carpet Spotting
-- Construction and Subcontract
-- Electronic Claims Handling
-- Commercial Carpet Care
-- Positive Motivation
-- Managing Office Priorities
-- Keys to a Large Loss
-- Employee Orientation Video

-- Acct. Receivables & Collection
-- Understanding Financial Reports
-- Electronic Commerce
-- Designing a Contingency Plan
-- Drying Hard-to-Reach Areas
-- Leather Care Procedures
-- Personnel Management
-- ServproNET/Electronic Claims

-- Intro to QuickBooks Pro
-- Living Debt Free
-- Managing Salespeople
-- Leading & Motivating Employees
-- Goal Development Process
-- Employee Accountability
-- Y2K Phenomenon
-- Using the SERVPRO CD