SERVPRO Franchise Professionals will likely be needed to complete your cleanup, but following the steps on this page can help minimize secondary damage.
"Dear Mr. Greenway,
SERVPRO was the company I called when I had a pipe burst in my bathroom and I'm so glad I did! I got your name out of the yellow pages and I think the Lord helped me pick out the right company. You immediately sent out a team to take care of the water damage. All the men who came to work were polite, personable and prompt. Thank you for all your company did for me. I couldn’t be happier!"
SERVPRO was the company I called when I had a pipe burst in my bathroom and I'm so glad I did! I got your name out of the yellow pages and I think the Lord helped me pick out the right company. You immediately sent out a team to take care of the water damage. All the men who came to work were polite, personable and prompt. Thank you for all your company did for me. I couldn’t be happier!"
Martha Dowd
(FL)
Home Emergency Tips
What you can do until help arrives
Water Damage | Fire & Smoke Damage
Fire & Smoke Damage
After any fire damage situation, your primary focus should be safety first:
- Is it safe to stay in the house?
- Electrical and "slip and fall" hazards are some of the most prevalent concerns.
- Only do activities that are safe for you to perform.
- Wet materials can be VERY heavy. Be careful!
- Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
- Keep hands clean so as not to further soil upholstery, walls and woodwork.
- Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
- If electricity is off, empty freezer and refrigerator and prop doors open.
- Clean and protect chrome with light coating of petroleum jelly or oil.
- Wash houseplants on both sides of leaves.
- Change HVAC filter.
- Tape double layers of cheesecloth over air registers.
- Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
- Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
- Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
- Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
- Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.
- SERVPRO Franchise Professionals work with claims handlers to make your work easier.
