One reason SERVPRO^® has become one of the top cleaning and restoration companies is stability in executive management.  Stability leads to consistent policies and results.

Susan Steen,
Chief Executive Officer

Sue Steen was previously associated with Coopers & Lybrand, L.L.P. for 18 years as a Certified Public Accountant.  Sue began her career with SERVPRO by working in various divisions of the company during its formative years. In addition, Sue assisted her husband in the financial operation of a franchise in Boise, Idaho, for five years, continuing the SERVPRO family tradition of hands-on experience.  Sue became CEO in 1995.  

Randall Isaacson,
President

Randy Isaacson joined SERVPRO in 1985 as an Area Manager. He held various operational positions until his promotion to President in 1990. As President, Randy is responsible for the  oversight of daily operations at SERVPRO, and he serves on the Board of Directors.

Richard Isaacson,
Executive Vice President

Rick Isaacson joined SERVPRO in 1985 as the Assistant Marketing Director, and was promoted to Vice-President of Marketing in 1987. In 1990, Rick was promoted to Executive Vice-President and elected to the Board of Directors.

Rick Forster,
Chief Financial Officer

Rick Forster joined SERVPRO in 1983 as the Corporate Controller. In 1986, he was promoted to Vice-President and Chief Financial Officer. Rick has responsibility for the financial operations of the company.